Business Analyst

5 months ago

Bangi, Malaysia Silentmode Sdn Bhd Full time

**Responsibilities**:

- Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives.
- Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
- Liaise with cross-functional teams from Engineering, Design, QA, Support, Business Development, and Finance to understand their perspectives and ensure module success.
- Collaborate with end-users, internal stakeholders, external stakeholders, and markets (peeking into market trends, competitor product and emerging technologies) to understand the needs and pain points (if any).
- Transform needs, identified defects, and technical debts into high-level product requirements and/or user stories with prioritization based on factors such as user value, business impact, feasibility, and alignment to overall product vision.
- Determine what gets released and when it will be released by coordinating with Engineering and QA teams.
- Collaborate with stakeholders in performing UATs to align with initial vision and meet user needs.
- Work with teams to ensure appropriate documentation is ready such as User Manual, Help articles (FAQs) or internal training resources.
- Track key performance indicators (KPIs) and use this metric to measure success of a feature on the POS system in meeting its objectives from business and user perspectives. This can be in the form of Engagement, Business Outcome, and User satisfaction metrics.
- Prepare any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.

Requirements & Qualification
- Bachelor’s degree in Computer Science or any related field.
- Minimum 5 years working experience in a similar role is required for this position.
- Exceptional analytical and conceptual thinking skills.
- Advanced technical skills.
- Excellent documentation skills.
- Experience creating detailed reports and giving presentations.
- A record of accomplishment following through on commitments.
- Excellent planning, organizational, and time management skills.
- Familiar and adept with agile management tools such as JIRA, Trello, and ClickUp.
- Certified Scrum Master from institutions such as Scrum study.
- Possess technical acumen with sound understanding of software development processes, technical architecture, and system integration.
- Ability to visualize the bigger picture in setting product directions and long-term roadmaps.
- Comfortable in dynamic environments with shifting priorities.
- Ability to identify challenges and devise effective solutions.
- Ability to negotiate in balancing the needs of customers, the capabilities of the engineering team and the goals of the organization.
- Adept in using design tools especially Figma and Adobe XD (Usability and Customer Experience).
- Devise product strategy and assist Product Lead in defining Customer Experience > User Experience > User Interface to cater broad user that will be using the product (Usability and Customer Experience).

  • Business Analyst

    5 months ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    **Requirements** - Diploma / Bachelor’s Degree Computer Science or any related field. - Minimum 3 years working experience or similar role is required for this position. - Exceptional analytical and conceptual thinking skills. - Advanced technical skills. - Excellent documentation skills. - Fundamental analytical and conceptual thinking skills. -...

  • Business Analyst

    5 months ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    Responsibilities - Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives. - Prepare related document, process and...

  • SOC Analyst

    5 months ago

    Bangi, Malaysia Kamlax Global Technologies SDN BHD Full time

    **Location: Bangi, Malaysia** **JD for IT Security Engineer** Provides 24x7 continuous monitoring and detection of security alerts and escalation of security incidents in aligning with the Group’s business objectives and in compliance with regulatory requirement. **Key Responsibilities** - 24x7 monitoring on IT security abnormalities or suspicious...

  • Technical Writer

    5 months ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    Develop comprehensive documentation such as product manuals, online help, and user guides that meet organizational standards. - Responsible in all aspects of Technical Documentation including preparation, publishing, customization, repository, and continuing enhancement. - Responsible to prepare documentation including deployment, training, guideline...

  • Junior Java Developer

    5 months ago

    Bangi, Malaysia Skill Quotient Full time

    Role: Junior Java Developer Client: Banking Working Mode: On Site **Job Type**: 12 months contract based and renewable/extendable Job Location: Bangi Experience: Basic on Java programming - 1-3 years Open for Malaysian citizens ONLY (open only Chinese/ Indian locals for department diversity) **JOB DESCRIPTION** **Soft Skills**: - Good in time...

  • Business Analyst

    5 months ago

    Bangi, Malaysia Silentmode Sdn Bhd Full time

    職責 - 定義和設定模組的願景，確保與整體產品願景以及內部利害關係人（業務開發、行銷、客戶支援）和外部利害關係人（客戶、供應商、解決方案提供者）與整體解決方案和組織目標保持一致。 -...

  • Test Lead

    5 months ago

    Bangi, Malaysia Silentmode Sdn Bhd Full time

    Requirements - Bachelor’s degree in computer science, software engineering, or a related field. - 5+ years of experience in software testing, including at least 1+ year in a leadership role. - Strong understanding of software testing methodologies and tools, including experience with test automation, performance testing and security testing. - Experience...

  • Test Lead

    5 months ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    **Requirements** - Bachelor’s degree in computer science, software engineering, or a related field. - 5+ years of experience in software testing, including at least 1+ year in a leadership role. - Strong understanding of software testing methodologies and tools, including experience with test automation, performance testing and security testing. -...

  • I-gm (Finance & Operations)

    5 months ago

    Bangi, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    **Career advancement Opportunity**: - **5 Working Days**: - **Based in Bandar Baru Bangi, Selangor** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: 1) Assisting the Chief Financial Officer: Collaborate closely with the CFO on all financial-related matters and proposals,...

  • Quality Assurance Lead

    5 months ago

    Bangi, Malaysia Silentmode Sdn Bhd Full time

    **Responsibilities**: - Responsible for ensuring the software products developed meet the highest quality standards and to lead a team of testers and work closely with Product Specialist, Business Analyst, Developers, and other stakeholders to coordinate testing activities, develop and implement test plans, execute tests, identify, and document defects, and...

  • Quality Assurance Lead

    5 months ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    Responsibilities - Responsible for ensuring the software products developed meet the highest quality standards and to lead a team of testers and work closely with Product Specialist, Business Analyst, Developers, and other stakeholders to coordinate testing activities, develop and implement test plans, execute tests, identify, and document defects, and...

  • J - Corporate General Manager [finance & Operations]

    5 months ago

    Bangi, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    Objective: We are seeking a highly skilled and motivated individual to assume the role of General Manager - Corporate & Operations Finance. This key position will be responsible for ensuring the effectiveness and efficiency performance of our Finance Department. Reporting to: Chief Financial Officer **Job Description**: 1) Assisting the Chief Financial...