Fraud Risk Operations

Hello Greetings from Softenger Sdn Bhd. we are looking for a "Risk Operation Specialist" JOB TITLE: Risk Operation Specialist WORK LOCATION: Petaling Jaya **Job Type**: Social Media Shift: Rotational Shift 24/7 **Qualifications** **Minimum Skills to Hire**: **Preferred Requirements** - Proficiency in English and Multi-lingual is highly preferred...

Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations. - To monitor real time queues and identify high risk transactions within the customers portfolio. - Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue losses. - To...

Vacancy: Risk Operation Specialist - English Location: Petaling Jaya, Malaysia. **Salary**: RM 3500 - 4,000 Language: English (Malaysians) Headcounts: 40 Work Hour: Rotational shift Joining Date: ASAP Education: Bachelor degree in Accounting, Finance relevant with Fraud, Chargeback and Appeal Position &Responsibilities: - Focus on appeal cases...

Qualifications **Minimum Skills to Hire**: **Preferred Requirements** - Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment) - Fraud Manual Review, User Appeal and Trend Analysis operations experience is preferred - Strong analytical and research skills - Knowledge Ability to work in a fast and evolving environment...

**RESPONSIBILITIES**: Focus on appeal cases received from business line, case received from customer with proof document will send through CMS system to team analyst to decide, if possible, to release user from blacklist. Focus on completed transaction that being flagged with high-risk flag where cases will be sent to analysts for post manual review to...

**Job Description**: **Life at Grab **At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. **Get...

**Job Details** - Company: Teleperformance Malaysia - TP Code: ID-T001-TT-ROS-EN-0814 - Job Title: Risk Operations Specialist - English/Bahasa Malay - Location: Petaling Jaya, Selangor - Shift: 5 working days (Rotational shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Job Description**: **Get to know our Digital Bank team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We advocate for customers, think in their shoes and embrace a strong sense of ownership and accountability to solve customer...

**JOB RESPONSIBILITIES**: the RISK OFFICER performs a wide range of responsibilities but mainly to implement, conduct and maintain the Enterprise Risk Management Framework for Kiplepay Sdn Bhd (“KPSB”) and provide appropriate and strategic recommendations to Senior Management/Board, where required, to improve risk management practices in KPSB. **These...

The Rick Operations Specialist is responsible for overseeing the efficient and effective operation of the supply chain, logistics, and related processes within the organization. This role involves coordinating various activities to ensure timely delivery of products and materials while minimizing costs and maximizing efficiency. The Rick Operations...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** QA/agent risk ops experience (at least 2-3...

Position: Team lead - Customer Service - English ( Risk Operations/Risk Analyst) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Risk Operations background Target Onboarding Date: ASAP Type: Full-time Shift:...

**Your role in Heineken** As a Process & Control Improvement Executive, your roles and responsibilities are outlined as follows: **Control Monitoring** - Monitors and tests control effectiveness and drives the implementation of remediating actions. - Ensure appropriate actions in place. Tracks and monitors the progress of remediating activities. **Process...

Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity - Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in...

**Job Summary**: As an Operations Executive in the gaming industry, you will be responsible for overseeing and optimizing various operational processes to support the company's objectives. You will collaborate closely with cross-functional teams to ensure the seamless execution of gaming operations, customer support, and platform...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Qualifications: **Minimum requirements**: - Bachelor’s degree or equivalent diploma - Minimum 2-3 years of people management experience as TL. - Excellent written and verbal communication skills in English and one local language - Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

Job Responsibilities The function of the Authorization Unit is primarily to ensure efficient and timely service to all incoming Authorization requests as well as to weed out possible fraudulent transactions. Additional functions undertaken by Authorization unit are: - Fraud Monitoring Debit Card Transaction - Supporting Call Centre after-hours - provide...