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Fraud Risk Operations
2 weeks ago
**Key Responsibilities**:
- **Strategic Leadership**: Develop and execute a global fraud risk strategy that aligns with the company's goals and the dynamic nature of the crypto industry. Collaborate and work with Risk Product & Enterprise Risk members on the strategy and support the risk management program/initiatives.
- **Operational Excellence**: Oversee the day-to-day operational and capacity needs of the fraud risk team, ensuring effective handling and support for escalations. Implement a risk operational excellence program across all front-line functions.
- **Compliance and Risk Management**: Continuously drive a culture of risk and compliance within the organization. Develop and maintain fraud policies, procedures, and processes supporting new and existing products and services.
- **Analytics and Technology**: Understands comprehensive risk analytics strategy to identify fraud patterns and behaviors. Drive innovation in risk tools and modeling capabilities, emphasizing automation and process simplification with internal stakeholders.
- **Stakeholder Management**: Manage relationships with key stakeholders like Compliance, Product Engineering, Customer Support, Marketing, and Finance.
- **Team Development**: Build and mature the global risk operation team. Focus on employee engagement, mentoring, and fostering a diverse and inclusive work environment.
**Qualifications and Skills**:
- **Experience**: 10+ years of senior leadership experience in Risk, Payment, and Operational roles, preferably in the FinTech or crypto industry.
- **Expertise**: Proven track record in fraud risk management, operational strategy design, and implementation. Strong capabilities in risk analytics.
- **Leadership**: Natural coaching and mentoring skills with a commitment to team growth and diversity.
- **Adaptability**: Ability to thrive in a fast-paced, dynamic environment; adaptable to changing priorities.
- **Technical Acumen**: Familiarity with blockchain and cryptocurrency landscapes is preferred.
- **Language Proficiency**: Fluent in Mandarin and English (both verbal and written)
- **Education**: Bachelor Degree, MBA is an advantage but not mandatory.
**Benefits & Perks**:
- Meal allowance up to RM 500/ month
- Monthly team building
- RM 2,500 Training & Wellness benefits per annum
- Yearly bonus
- Convenient workplace (5 minutes walk from MRT TRX).
- Insurance coverage for employees & dependants
- Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
- Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
**Job Types**: Permanent, Contract, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
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