Customer Service Representative
6 months ago
The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities:
- **Minimum Skills to Hire**:
**Requirements**:
- Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment)
- Fraud Manual Review, User Appeal and Trend Analysis operations experience is preferred
- Strong analytical and research skills
- Knowledge Ability to work in a fast and evolving environment with detail-oriented focus.
- Experience in Payment services and Fraud and Risk Operations is an added advantage.
- Experience in Microsoft Office Suite is preferred
- Preferably to have a typing speed of at least 40 words per minute.
**Salary**: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
Application Question(s):
- Are you okay for rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
- Customer service: 1 year (preferred)
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...
-
Customer Service
6 months ago
Petaling Jaya, Malaysia Pacific Asiawide Corporation Full timeClients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia Graymont Full time**Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific headquarters in Kuala Lumpur, Malaysia. This role will play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. You will be responsible for capturing orders, providing...
-
Customer Service Representative
7 months ago
Petaling Jaya, Malaysia IMCD Malaysia Sdn. Bhd. Full time**Position **:Customer Service Representative **Reporting To**:Supply Chain Manager **JOB RESPONSIBILITIES**: - Responsible for processing of sales orders to ensure on-time delivery - Monitor and execute sales orders, from the initial stage of sales orders to the final stage of deliveries to customers, including preparation of sales quotations, processing...
-
Customer Service
7 months ago
Petaling Jaya, Malaysia Pacific Asiawide Corporation Full timeClients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...
-
Customer Service
6 months ago
Petaling Jaya, Malaysia Pacific Asiawide Corporation Full timeClients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...
-
General Customer Service Representative
6 months ago
Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Location**: Ara Damansara, Petaling Jaya. (Nearby LRT Ara Damansara) **Job Summary**: We are looking for a friendly and dedicated General Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met efficiently and...
-
Customer Service Representative
4 weeks ago
Petaling Jaya, Selangor, Malaysia Talent Recruit Full time**Job Overview:**Talent Recruit is seeking a skilled Outbound Customer Service Representative to join our team in Petaling Jaya. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through outbound calls.**Key Responsibilities:Closing orders by consulting with customers and...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia IBM Full timeIntroduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...
-
Customer Service Executive
6 months ago
Petaling Jaya, Malaysia KREDIT RAKYAT Full timeWe are hiring a customer service representative to manage customer queries, complaints and conduct surveys. You will also be asked to process orders, modifications, and escalate inquiries or sales interest across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...
-
Part-time Customer Service Representatives
8 months ago
Petaling Jaya, Malaysia bB capital@instaduit Full timeCUSTOMER FOCUSED? LOOKING FOR A CAREER WITH A DIFFERENCE? A STUDENT? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU! INSTADUIT is a student-friendly organization dedicated to deliver top-notch financial services tailored to meet the unique needs of our clients. We're currently seeking enthusiastic students to join our team as Part-Time Customer Service...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia Graymont PTY LTD Full time**Competitive package & hybrid working arrangement** - Progress your career in a multinational organization with an Asia Pacific focus. - Monday - Friday - Office hours (Hybrid) Office and home working arrangements - Diverse role covering; customer service, administrative, credits and reworks. Play a key role in the delivery of customer service processes...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia KPMG Full timeCustomer Service Representative - Admin **Grade**: Experienced **Department**: Admin **Descriptions**: Handling administrative functions for the department Under general supervision, receives and routes in-coming calls and greets visitors at KPMG Corporate Floor and direct the guest to designated meeting rooms and serving beverages. Provides general...
-
Customer Service Representative
6 months ago
Subang Jaya, Malaysia Sensata Technologies, Inc. Full timeThe Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia Teleperformance Full timeOverview: The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our clients and...
-
Customer Service Representative
6 months ago
Subang Jaya, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...
-
Supervisor Customer Service
6 months ago
Petaling Jaya, Malaysia DKSH Full time**Location**:Petaling Jaya, MY**Job Summary** Supervise the day-to-day operations of the Customer Service team to ensure smooth and efficient logístical and administrative after-sales support **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources -...
-
Customer Service Representatives for Full-time
7 months ago
Subang Jaya, Malaysia TalentPop Full time**About Us**: Join our vibrant team as a **Customer Service Representative **and embark on an exciting journey with our rapidly expanding E-commerce brand! We're dedicated to providing exceptional service to our customers, and we need your enthusiasm and dedication to help us achieve our goals! **Position Overview**: As a **Customer Support...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia IMCD Malaysia Sdn. Bhd. Full time**Position **:Customer Service Representative (1 year contract) **Reporting To**:Supply Chain Manager **JOB RESPONSIBILITIES**: - Responsible for processing of sales orders to ensure on-time delivery - Monitor and execute sales orders, from the initial stage of sales orders to the final stage of deliveries to customers, including preparation of sales...
-
Customer Service Representative
6 months ago
Petaling Jaya, Malaysia IBM Full timeIntroduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...