Supervisor Customer Service

**Competitive package & hybrid working arrangement** - Progress your career in a multinational organization with an Asia Pacific focus. - Monday - Friday - Office hours (Hybrid) Office and home working arrangements - Diverse role covering; customer service, administrative, credits and reworks. Play a key role in the delivery of customer service processes...

Ensure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again...

__ - Attending to **inbound calls** only and assisting customer’s inquiries pertaining to credit cards - No Sales and outbound calls are required. - Ad-hoc assignments or tasks assigned by Supervisor. - **Job Requirement**:_ - _**SPM**_ with 2yrs experience ,_ **Diploma, Degree**_ - Good English communication and written skills. - Must be able to work on...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Location**:Petaling Jaya, MY, MY**Job Function**:Client and Customer Services**Requisition Number**:150799**Description**: **Job Summary** - This role is on 12months contract basis. - This role will be supporting the Healthcare business unit in order processing related matters. **General Responsibilities** - Support superior in managing day-to-day...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Greeting from Across Asia Assist ! We are in a niche industry that gives you the opportunity to handle assistance cases and communicate with partners worldwide. **Job Purpose**: With knowledge of clients’ products, services and policies, you are responsible to assist customers with inquiries and request for assistance. We will provide trainings, tools,...

Greeting from Across Asia Assist ! We are in a niche industry that gives you the opportunity to handle assistance cases and communicate with partners worldwide. **Job Purpose**: With knowledge of clients’ products, services and policies, you are responsible to assist customers with inquiries and request for assistance. We will provide trainings, tools,...

Provide the best customer support for customer inquiries - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain a smooth workflow and handle...

Provide the best customer support for customer inquiries - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain a smooth workflow and handle...

Provide the best customer support for customer inquiries - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain a smooth workflow and handle...

Job Description: - Provide the best customer support for customer inquiries - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain a smooth workflow...

Provide the best customer support for customer inquiries - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain a smooth workflow and handle...