Customer Service Agent

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: **Salary**: RM2000 + RM200 KPI Allowance Location - Ara Damansara **Job Types**: Contract (2 months) (Upon completion 2 months will be given additional RM1000) Working Days: 5 days a week (2 days off, rotational) Working Hours: 9.00 am - 9.00 pm (Rotational shift) JOB DESCRIPTION: - Handling all outbound calls pertaining to...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Requirements**: - Strong communication and interpersonal skills - Able to communicate **fluently in English & Bahasa Malaysia**: - Experienced in Telecommunication, E-Commerce, BPO, Call Centre, Banking is preferred **Responsibilities**: - Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to...

**Requirements**: - 2 years of call center experience required. - Willing to work at Bandar Sunway. - Full vaccinated + booster. - Open to fresh graduates. **Responsibilities**: **Job Description**: - Provide good customer services and maintain good rapport with customers. - Identify and escalate issues appropriately. - Handle customer inquiries and...

**Key responsibilities**: - Fluent in Mandarin and English languages. - Excellent listening and verbal communication skills to accurately convey messages between parties. - Proficient in various interpretation techniques such as simultaneous interpretation - Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...

**Position**: Customer Service (Agent Care Executive) **Salary**: RM 2,800 - RM 3,500 **Location**: Asia Jaya, PJ **Working Days**: Monday - Friday ( 10.00am - 7.00pm / 1.00pm - 10.00pm ) ; _Rest on weekend once a month_ - Provide operational support to clients by answering calls and online queries, and provide technical solution to the issues. - Identify...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less...

a) To support sales department, handle customer's enquiry. b) To do booking, enquiry rates and sailing schedule from carrier. c) To do console planning. d) To co-ordinate with various department to ensure service efficiency that meet's customer's expectation. e) Any other duties as directed by Head of Department (HOD) Company was founded in year 1997 as an...

**Working hours**:8:30 AM - 5:30 PM **Working Days**:Monday - Friday **Location**:30-G Jalan PJU 5/20B The Strand, Kota Damansara, 47810 Petaling Jaya, Selangor - Develops sales strategies: Setting sales goals and developing sales strategies. - Continuously updating our Customer Relationship Management (CRM) database. - Reviewing sales performance: Will be...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...

**Salary**: RM2,500- RM2,800 + Commission (Contract) **Working hours**:8:30 AM - 5:30 PM **Working Days**:Monday - Friday **Location**:30-G Jalan PJU 5/20B The Strand, Kota Damansara, 47810 Petaling Jaya, Selangor - Develops sales strategies: Setting sales goals and developing sales strategies. - Continuously updating our Customer Relationship Management...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...