Customer Service Representative
6 days ago
**Job descriptions**:
- Monitor preparation of draft K1 documentation and explanation to consignee or shipper
- Respond to Customer’s enquiry based on feedback from SF Customs Agent on a timely manner
- Provide administration support between Customer and Gateway team
- Ensure duty collections on shipment prior Customs Clearance
- Prepare, follow-up, verify and submit Query Sheet documentation on shipments
**Key Requirements**:
- At least 1 year of working experience in the related field, Customer Service field / call centre will be an added advantage.
- Good command in English and Bahasa Malaysia both verbal and written.
- Proper phone etiquette with excellent interpersonal and active listening skills.
- Working days and hours: Monday and Friday : 8:30am to 5:30 pm Alternate Saturday : 8:30 am to 12:30pm
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work at USJ 1 ?
- Can you work 5.5 days ?
- Can you work at PJ Sungai Way ?
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Service: 1 year (required)
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