Bank Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working days & 2 rotational off days...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**SALARY PACKAGE** Basic salary : RM2,400.00 - RM3,000.00 Shift Allowance : RM300.00 Language Allowance : RM500.00 Quarter KPI Incentive : RM 1,200.00 to RM1,800.00 OT Allowance : Applicable based on the business requirements. - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the monthly Key Performance Indicator (KPI). -...

**SALARY PACKAGE** Basic salary : RM2,400.00 - RM3,000.00 Shift Allowance : RM300.00 Language Allowance : RM500.00 Quarter KPI Incentive : RM 1,200.00 to RM1,800.00 OT Allowance : Applicable based on the business requirements. **OTHER BENEFITS** - EPF, SOCSO & EIS Coverage - Medical Benefits - Leave Entitlements - Training Opportunities - Career Growth...

Customer Service Officers - Inbound Calls Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya Working hours - 24-7 rotation shifts Monday - Sunday, 5 working days & 2 off days 7am - 4pm, 9am - 6pm, 2pm - 11pm, 10.30pm - 7.30am Basic Salary - From 2,400- RM 3,000 Fixed Monthly Attendance Allowance - RM200 Language Allowance -...

**Job Highlights**: - Location: Wisma Standard Chartered Bukit Jalil - near LRT Bukit Jalil. - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 years experience as a Customer Service Representative/Executive. - Strong command of...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

_**Job Summary**:_ - _ 2. Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer needs. 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

**SALARY PACKAGE** Basic salary **:RM2,400.00 - RM3,000.00** Language Allowance **:RM500.00** - _Only required to speak in Mandarin ; not required to have any write up in Mandarin_ Shift Allowance **:RM300.00** (Maximum) Quarter KPI Incentive **:RM 1,200.00 to RM1,800.00** (Min to Max) OT Allowance : _Applicable based on the business requirements._ -...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**Cash Relationship Manager, Commercial Banking - RBC Central 1 (PJ Branch)** **-** **(**240000BW**)** - To acquire new-to-bank cash clients in commercial banking segment. - To manage a portfolio of non-borrowing accounts and proactively engage clients to increase share of wallet by providing customized Cash Management Solutions on collection, payment,...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,800 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 1 month provided Working Days: Monday - Sunday **(5 working days & 2 rotational off...

Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...