Bank Customer Service

**_Job Description: _** - Attracts potential customers by answering product and service questions; suggesting information about other banking takaful product/services. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer's...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working days & 2 rotational off days...

If you are looking to excel and make a difference, take a closer look at us Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

If you are looking to excel and make a difference, take a closer look at us - Acquire new account relationships. - Manage a portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non-funded income. - Manage a portfolio of accounts in order to provide value - added banking advice and customized financial...

Customer Service Officers - Inbound Calls Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya Working hours - 24-7 rotation shifts Monday - Sunday, 5 working days & 2 off days 7am - 4pm, 9am - 6pm, 2pm - 11pm, 10.30pm - 7.30am Basic Salary - From 2,400- RM 3,000 Fixed Monthly Attendance Allowance - RM200 Language Allowance -...

If you are looking to excel and make a difference, take a closer look at us **Job Description**: Job responsibilities - Acquire new account relationships. - Manage a portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non-funded income. - Manage a portfolio of accounts in order to provide value - added...

**Job Highlights**: - Location: Wisma Standard Chartered Bukit Jalil - near LRT Bukit Jalil. - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 years experience as a Customer Service Representative/Executive. - Strong command of...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities - Attend to customer’s request/issues/complaints via Hong Leong Online Channels effectively and professionally within the stipulated turnaround time, and to effectively respond or resolve the issues accordingly. - Understand the key processes, identify the...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in customer Service preferably Banking (understand banking terms)**: - Must be willing to work in the office - Possess a Diploma (must have experience) /Degree - Must be able...

If you are looking to excel and make a difference, take a closer look at us - Key Responsibilities: - 1. Functional: - Process trade transactions via systemTE2000. - Monitor daily transactions and track payments of outstanding bills. - Examine trade documents and ensure accuracy of transactions. - Optimize workflow processes and staff. - Develop and...

If you are looking to excel and make a difference, take a closer look at us Functional (job responsibilities) - Aggressively source and book new loans for the bank. - Responsible to meet monthly targets and minimum standard of performance. - Develop and maintain strong relationship with current and new customer. - Attend road shows and etc when required. -...

If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - Aggressively source and book new loans for the bank. - Responsible to meet monthly targets and minimum standard of performance. - Develop and maintain strong relationship with current and new customer. - Attend road shows and etc when...

If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Business Operation Manager’s key responsibility is to lead and manage a team of Operation Executive and to support and monitor our HQ MDS Sales Team operational functions and to build up the processes that meet our business objectives. Business...

If you are looking to excel and make a difference, take a closer look at us Functional (job responsibilities) - Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills. - Generate additional leads through referrals for acquiring New-To-Bank customers. - Cross sell and up...