Customer Service Specialist

Join to apply for the Customer Service Specialist role at SummitNext.Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Responsibilities**: Responsibilities & Duties - Improve customer service experience through creating engaged customers and facilitate organic growth - Derive, implement and monitor service quality bench-markers - Conceptualize programs aimed at maximizing the company's customer retention rates via observance of product quality and customer response...

**Responsibilities & Duties** - Improve customer service experience through creating engaged customers and facilitate organic growth - Derive, implement and monitor service quality bench-markers - Conceptualize programs aimed at maximizing the company's customer retention rates via observance of product quality and customer response trends - Ensure...

Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...

**Job description** - Role Title : Customer Service Professional - Work from office mode - Location : Daikin Malaysia Sales & Service Sdn. Bhd, 9, Jalan 13/6, Seksyen 13, 46200 Petaling Jaya, Selangor - Landmark: Opposite of Jaya One, Old Town White Coffee - Salary Package: BASIC UP TO RM 2500 + RNR Allowance (Up to RM 200) - Medical & Hospitalization...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our clients.Main Responsibilities:Act as the primary point of contact for all customer inquiries and concernsRespond to customer...

Assist with the opening of client accounts, amend existing accounts, maintain client records, and liaise with appropriate departments. - Support and solve the clients with the technical and troubleshooting issues. Handle back-office queries. - Deal with complaints of a varying nature promptly and effectively. Liaise with all departments to resolve issues. -...

a) To supervise & lead the team to ensure smooth operation before, during & after the event b) To obtain quality leads during event c) In the event if there’s no event/roadshow activation, you are required to work as a Telemarketing d) Deliver prepared sales script that describe products or services, to persuade potential customers to enroll the product...

**Customer Service & Logistics Development Specialist** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and...

Who We Are Insubee is an online insurance platform offering bite-size insurance. We aim to simplify insurance by working with insurers to curate affordable and simple policies to cover risks that you truly need to worry about. Who Are We Looking For We are looking for an enthusiastic customer service to join our team. In this role, you will provide expert...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Responsibilities and ExpectationsIn this role as a Customer Support Specialist, you will be responsible for managing customer inquiries, resolving issues, and providing personalized support. Key expectations include:Main Accountabilities:Respond to customer requests in a professional and timely manner.Provide solutions to customer problems and...

**Responsibilities**: - To ensure good customer service and customer follow up. - Assist customers with their enquiries and help to troubleshoot common product problems - To promptly and thoroughly attend to customers. - To ensure that ALL customer service daily operations and administrative task goes smoothly and efficiently. - Must be independent and...