Customer Service Specialist

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

CUSTOMER SERVICE SPECIALIST BANKING- MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**Position: Customer Service Specialist (Japanese/ Vietnamese/Tagalog)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

**About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

**Customer Service & Logistics Development Specialist** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and...

Identify and address customer needs, with a goal of total satisfaction - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers - Meet customer-service department sales targets, generating leads when opportunities arise - Follow company guidelines and procedures for...

Customer Service Specialist (Supply Chain) - Supply Chain - Petaling Jaya - Full-time - Malaysia **About The Role**: This role provides a complete order process and customer service to all customers. This to ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times. This role...

**Job description** - Role Title : Customer Service Professional - Work from office mode - Location : Daikin Malaysia Sales & Service Sdn. Bhd, 9, Jalan 13/6, Seksyen 13, 46200 Petaling Jaya, Selangor - Landmark: Opposite of Jaya One, Old Town White Coffee - Salary Package: BASIC UP TO RM 2500 + RNR Allowance (Up to RM 200) - Medical & Hospitalization...

responding with accurate information to customer inquiries regarding products and services of the organization - follow up with customer on the quotation status and perform negotiation skill to close the deal - handle customer sales order - to perform ad-hoc duties assigned by team leader when needed Job Requirements: - service minded personnel with...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**MAIN PURPOSE OF ROLE** Partnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution...

**Why this role?** The Digital Services Specialist is part of the Technical Help Desk (THD) organization. **What will you be doing?**: - Operative activities: _ - Evaluate and coordinate issues from customers, sales teams, and field operations. _ - Responsible for the digital issue resolution end-to-end processes. - Analyze any identified issues with...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**CUSTOMER SERVICE EXECUTIVE** **Working Hours** 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift - Willing to work at PJ (nearby LRT Asia Jaya) **Job Responsibility** - To respond to queries from customers regarding to the services required by them. - To provide customers with product and service information. **Job Requirements** - This role would require...

To troubleshoot operation issues and resolve them in a timely manner. - Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner. - Work well with sales and operations team. **Salary**: RM2,500.00 -...