Banking(Digital) - Customer Service Officers

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working days & 2 rotational off days...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Highlights**: - Location: Wisma Standard Chartered Bukit Jalil - near LRT Bukit Jalil. - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 years experience as a Customer Service Representative/Executive. - Strong command of...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**_Job Description: _** - Attracts potential customers by answering product and service questions; suggesting information about other banking takaful product/services. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer's...

Team Lead of the overall CS Provide an amazing, personalized experience for each customer Key task include liaison with end user / customer on queries, feedback and sales enquiries. Keep track and monitor on all Lazada & Shopee live chat system to ensure speedy replies to all customers. Monitor and manage reviews submitted by customers on their shopping...

**Company Description** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Digital Video Producer**: We’re seeking an organised and resourceful Digital Video Producer with an eye for details, natural communications skills, and time management. If this sounds like you, Kingdom Digital may be the place for you. **3 Best Things About The Role**: - You’ll expand your experience by working on different video productions. -...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in customer Service preferably Banking (understand banking terms)**: - Must be willing to work in the office - Possess a Diploma (must have experience) /Degree - Must be able...

Job Scope: - Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers - Communicating with customer through all channels (phone, social media, digital, chat, etc.) - **Must be able to speak, read and write in (Simplified) Chinese or Cantonese (Traditional Chinese)** Requirement: - 6 months to 1 year of...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

If you are looking to excel and make a difference, take a closer look at us Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

Short Description We’re looking for a talented individual with excellent communication skills, analytical skills, and broad knowledge of media channels and trends. Ultimately, this role drives innovation at the campaign level and cultivates key partnerships to deliver the best digital media opportunities to the client. **3 best things about the role**: -...

**Overview** The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our clients and...