Customer Success Specialist

5 months ago


Petaling Jaya, Malaysia Al-Futtaim Full time

Job Scope:

- Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers
- Communicating with customer through all channels (phone, social media, digital, chat, etc.)
- **Must be able to speak, read and write in (Simplified) Chinese or Cantonese (Traditional Chinese)**

Requirement:

- 6 months to 1 year of minimum experience in Customer Service in Banking Industry

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Mandarin (required)



  • Petaling Jaya, Malaysia FastLane Group Full time

    A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...


  • Petaling Jaya, Malaysia amIT Global Solutions Pvt Ltd Full time

    **Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...


  • Kelana Jaya, Malaysia GrowthFn Full time

    Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working Location : Kelana Jaya, PJ Hiring Budget : Base Salary up to RM5,500 + Fixed Allowance of RM300 **Subject to talent’s experience & current salary package Interview Matrix : 3 rounds (HR / Ops /...


  • Petaling Jaya, Malaysia Secai Marche Sdn Bhd Full time

    **_Job Summary:_** Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals. Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...


  • Petaling Jaya, Malaysia Teleperformance Full time

    Overview: The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals. Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...


  • Petaling Jaya, Malaysia Growthfn Full time

    Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...


  • Petaling Jaya, Malaysia Schlumberger Full time

    **About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

  • Customer Success

    7 months ago


    Petaling Jaya, Malaysia NEUPULSE SDN. BHD. (getBiiB.com) Full time

    About The Job The position is an essential role which entails the first point of contact for our valued customers to ensure successful service adoption and retention through serving customers at scale. These are some of the things you will have a hand in but not limited to: - Addressing customer inquiries about the product, service, and company by...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...


  • Petaling Jaya, Malaysia BEACON HOSPITAL SDN BHD Full time

    Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. Beacon Hospital is a medium-sized cancer specialist hospital equipped with 100 beds and more than 80 medical specialists. Our primary focus is to provide advanced medical equipment, specialist doctors and professional nursing care to our patients...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time

    CUSTOMER SERVICE SPECIALIST BANKING- MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree...


  • Petaling Jaya, Malaysia Aisling Consulting Full time

    **The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.** **You are expected to be a team player, capable of representing information on behalf of our clients.** **Education...


  • Petaling Jaya, Malaysia Bjak Full time

    **About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...


  • Petaling Jaya, Malaysia Bjak Full time

    **About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...


  • Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Fresh graduates are welcomed, Customer service experience is preferred English C1 preferred **Job Type**: Contract Contract length: 12 months Pay: RM2,800.00 - RM3,300.00 per month


  • Petaling Jaya, Malaysia Dataxet Malaysia Sdn. Bhd. Full time

    CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...


  • Petaling Jaya, Malaysia Dataxet Malaysia Sdn. Bhd. Full time

    CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...


  • Petaling Jaya, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...