Customer Success Specialist

Position Title - Customer Success Specialist (Non Voice)Language - MandarinFresh graduates are welcome, CS experience and English C1 preferredHours of Operations - Mon - Fri 9am - 6pmLocation - Petaling Jaya SelangorPay: RM3, RM4,500.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule: Fixed shift Monday to FridaySupplemental...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Title: Customer Success Specialist (Mandarin)Location: Petaling Jaya, Selangor, MalaysiaDuration: PermanentQualifications Good computer skills Good multitasking skills Good logical skills- Fresh grad or SPM with 1 year customer service experience:Prior experience preferred with firms like CHR, CEVA Logistics, Maersk, Costco shipping, Sinotrans, Linde Beijing...

**Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...

**What we seek**: **Responsibilities**: As a **Partner Success Specialist**, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform. Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing...

**Position Title -** Customer Success Specialist (Non Voice) Language - Mandarin **Fresh graduates are welcome, CS experience and English C1 preferred** **Hours of Operations - **Mon - Fri 9am - 6pm **Location -** Petaling Jaya Selangor Pay: RM3,000.00 - RM4,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

What we seek:Responsibilities:As a Partner Success Specialist, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform. Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing technical assistance,...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working Location : Kelana Jaya, PJ Hiring Budget : Base Salary up to RM5,500 + Fixed Allowance of RM300 **Subject to talent’s experience & current salary package Interview Matrix : 3 rounds (HR / Ops /...

Position : Customer Success SpecialistWorking Hour : 9AM - 6PM (Mon - Fri)Market Support : Singapore, Mandarin & EnglishChannel Support : VoiceWorking Location : Kelana Jaya, PJHiring Budget : Base Salary up to RM5,500 + Fixed Allowance of RM300**Subject to talent's experience & current salary packageInterview Matrix : 3 rounds (HR / Ops /...

OverviewThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and...

Role: Represent the brand, culture, and values of clients. Maintain a positive, empathetic, and professional attitude towards customers. Provide timely support through various communication channels. Ensure professional, efficient, and quality service to clients. Crosssell additional bank products and services. Capture client feedback for future improvement....

_Job Summary:_Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals.Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with money...

Key responsibilities: - Proactively engaging with clients to understand their needs and identify opportunities to enhance their experience with our products and services. - Build and maintain strong relationships with clients by providing timely and accurate information, addressing their concerns, and resolving any issues they may have. - Collaborate with...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information's To ensure efficient problem and complaint resolution. Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. Proactive support to customers to prevent damage to brand...

CSS's Specific Responsibilities and Accountabilities To ensure professional, efficient, and quality service to Clients. To accept and execute client instructions To ensure efficient problem and complaint resolution To crosssell additional Bank products and services To capture client feedback for future improvement To capture the nature of Client contacts To...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed competencies due to nature of the program Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions Good time management skills Can work...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...