Partner Success Specialist

4 weeks ago


Subang Jaya, Malaysia ANTBUILDZ SDN. BHD. Full time

**What we seek**:
**Responsibilities**:
As a **Partner Success Specialist**, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform. Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing technical assistance, and continuously improving the onboarding experience.
- Develop and maintain close relationships with potential rental partners to ensure a seamless onboarding experience.
- Oversee and manage SKU listings from partners, ensuring compliance with our listing policies.
- Ensure all partner listings are accurately displayed on our website as per engineering specification, maintaining high standards for appearance and consistency.
- Assist partners in developing effective pricing strategies, benchmarking to increase product turnover and maximize their revenue.
- Provide prompt and efficient technical support to partners, contributing to a positive partner success experience.
- Support partners in managing customer relationships to enhance satisfaction and retention.
- Continuously optimize and automate the partner onboarding process to improve efficiency and user experience.

**Requirements**:

- Deep passion for start-up culture and technology.
- High energy, organizational prowess, independence, and quick learning ability.
- Possess an innate curiosity and a desire to unravel and comprehend problem statements, regardless of their complexity.
- Self-motivated and capable of working autonomously in a dynamic environment with mínimal instruction.
- Excellent communication, writing, and presentation skills. Multi-lingual will be a bonus

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Chinese (preferred)

Expected Start Date: 06/21/2024



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