Customer Success Specialist

Title: Customer Success Specialist (Mandarin)Location: Petaling Jaya, Selangor, MalaysiaDuration: PermanentQualifications Good computer skills Good multitasking skills Good logical skills- Fresh grad or SPM with 1 year customer service experience:Prior experience preferred with firms like CHR, CEVA Logistics, Maersk, Costco shipping, Sinotrans, Linde Beijing...

What we seek:Responsibilities:As a Partner Success Specialist, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform. Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing technical assistance,...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

OverviewThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and...

_Job Summary:_Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals.Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with money...

Role: Represent the brand, culture, and values of clients. Maintain a positive, empathetic, and professional attitude towards customers. Provide timely support through various communication channels. Ensure professional, efficient, and quality service to clients. Crosssell additional bank products and services. Capture client feedback for future improvement....

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information's To ensure efficient problem and complaint resolution. Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. Proactive support to customers to prevent damage to brand...

CSS's Specific Responsibilities and Accountabilities To ensure professional, efficient, and quality service to Clients. To accept and execute client instructions To ensure efficient problem and complaint resolution To crosssell additional Bank products and services To capture client feedback for future improvement To capture the nature of Client contacts To...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed competencies due to nature of the program Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions Good time management skills Can work...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Customer Service Specialist - Russian SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

Customer Service Specialist - Russian SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and...

Job Scope: Responsible to timely upload the file in the operational systems and according to relevant procedures, checklists, and service level agreements. Work with designated trainer/QA to learn exactly the process and requirement of file upload Ensure to follow the processes according to standard operating procedures (SOPs) and/or prescribed...

Customer Service Specialist - Russian SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

Customer Service Specialist - Russian SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

Job Overview:As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business.Key Responsibilities: Provide outstanding customer service to our clients in all...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...