Customer Success Consultant

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

_Job Summary:_Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals.Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with money...

Position Title - Customer Success Specialist (Non Voice)Language - MandarinFresh graduates are welcome, CS experience and English C1 preferredHours of Operations - Mon - Fri 9am - 6pmLocation - Petaling Jaya SelangorPay: RM3, RM4,500.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule: Fixed shift Monday to FridaySupplemental...

IntroductionA true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals.Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...

Title: Customer Success Specialist (Mandarin)Location: Petaling Jaya, Selangor, MalaysiaDuration: PermanentQualifications Good computer skills Good multitasking skills Good logical skills- Fresh grad or SPM with 1 year customer service experience:Prior experience preferred with firms like CHR, CEVA Logistics, Maersk, Costco shipping, Sinotrans, Linde Beijing...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believethat our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

OverviewReporting to the Head of the Practice Area, this exciting role would encompass the design and fulfilment of bespoke consulting projects for leading clients by leading/leveraging a team of Analysts and Researchers across Frost & Sullivan's global operations.The position holds full responsibility for establishing and managing customer relations, team...

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Communicating and coordinating with colleagues as...

Job Description:NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we...

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the...

Job DescriptionGenerate Potential Leads:Actively spot and pursue potential clients through different channels like cold calling, networking, referrals, and lead generation platforms.Use market research and industry knowledge to discover possible sales chances.Personalized Sales Approach:Engage with potential customers to comprehend their energy requirements,...

Overview:Reporting to the Head of the Practice Area, this exciting role would encompass the design and fulfilment of bespoke consulting projects for leading clients by leading/leveraging a team of Analysts and Researchers across Frost & Sullivan's global operations.The position holds full responsibility for establishing and managing customer relations, team...

About Employer : This company is a fast growing, tech-enabled platform that moves tones of food products to all levels of the F&B industry (restaurants, cafes, hawkers etc.). We leverage technology to coordinate all aspects of food distribution, bringing us to our goal of making the entire food supply chain efficient and sustainable.Starting salary RM 2300...

OverviewThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and...

Job Responsibilities To handle and resolve the customer inquiries/feedback/ complaint To encourage customers to complete the surveys To keep a record of details of sections taken Follow up with customers to ensure their issues are resolved To use data collected and analyze it to improve the customer experience Develop and manage client profiles (Create and...

Your tasksAs a Consultant for SAP Successfactors / Talent & C4C - Cloud for Customer (M/F/diverse) for our cloud-based suite for human capital management you will support further enhancements both in technical and operational excellence and will take over responsibility for certain aspects of the system.In detail your tasks include: Leading the design and...

Role: Represent the brand, culture, and values of clients. Maintain a positive, empathetic, and professional attitude towards customers. Provide timely support through various communication channels. Ensure professional, efficient, and quality service to clients. Crosssell additional bank products and services. Capture client feedback for future improvement....

We are recruiting to be a part of member of our agency.As a matter of fact, joining us as a Wealth Planner, you are indeed an entrepreneur rather than an employee.As an entrepreneur, we have many advantages such as time flexibility and lucrative income; The sky is the limit and you may earn an outstanding income at a very young age.What is PruVenture...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information's To ensure efficient problem and complaint resolution. Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. Proactive support to customers to prevent damage to brand...

CSS's Specific Responsibilities and Accountabilities To ensure professional, efficient, and quality service to Clients. To accept and execute client instructions To ensure efficient problem and complaint resolution To crosssell additional Bank products and services To capture client feedback for future improvement To capture the nature of Client contacts To...