Executive, Customer Success

_Job Summary:_Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals.Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with money...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believethat our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the...

Job Overview:As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business.Key Responsibilities: Provide outstanding customer service to our clients in all...

Position Title - Customer Success Specialist (Non Voice)Language - MandarinFresh graduates are welcome, CS experience and English C1 preferredHours of Operations - Mon - Fri 9am - 6pmLocation - Petaling Jaya SelangorPay: RM3, RM4,500.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule: Fixed shift Monday to FridaySupplemental...

About Employer : This company is a fast growing, tech-enabled platform that moves tones of food products to all levels of the F&B industry (restaurants, cafes, hawkers etc.). We leverage technology to coordinate all aspects of food distribution, bringing us to our goal of making the entire food supply chain efficient and sustainable.Starting salary RM 2300...

Title: Customer Success Specialist (Mandarin)Location: Petaling Jaya, Selangor, MalaysiaDuration: PermanentQualifications Good computer skills Good multitasking skills Good logical skills- Fresh grad or SPM with 1 year customer service experience:Prior experience preferred with firms like CHR, CEVA Logistics, Maersk, Costco shipping, Sinotrans, Linde Beijing...

CSS's Specific Responsibilities and Accountabilities To ensure professional, efficient, and quality service to Clients. To accept and execute client instructions To ensure efficient problem and complaint resolution To crosssell additional Bank products and services To capture client feedback for future improvement To capture the nature of Client contacts To...

SummitNext Technologies Sdn Bhd has business interests in mainly 3 fields which include BPO, Technology Solutions and Training. We provide digital customer service and technology solutions to companies in Malaysia and other Asian countries too. While we are new but we are growing fast and looking for capable talent to join our company. We are also bringing...

OverviewThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and...

Objectives: The Marketing Manager will report to the local Managing Director for Southeast Asia and a matrix reporting to Global Marketing Function in the headquarters to ensure that all marketing activities are delivered on time and budget and are of commercial focus with measurable return of investments. Key success factor to the role is the ability to...

Hiring for Credit Recovery Officer(Tele-Collector)2 Branch : Klang & Petaling JayaRequirements: Fluent in communication, especially in Bahasa Malaysia Know the basic use of computers such as typing Have at least a pass in Sijil Pelajaran Malaysia (SPM) Willing to learn and a high desire to work Training will be providedJob Description: Responsible For...

IntroductionA true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals.Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...

At machino, we value working efficiently and productively You will get to learn inventory management and inventory forecasting for business growth, maintain a healthy mark of customer satisfaction, and assist in day-to-day operation tasks.Responsibilities: Inventory count and management Assist in daytoday operations Manage office supplies Make sure...

Job Responsibilities To handle and resolve the customer inquiries/feedback/ complaint To encourage customers to complete the surveys To keep a record of details of sections taken Follow up with customers to ensure their issues are resolved To use data collected and analyze it to improve the customer experience Develop and manage client profiles (Create and...

Role: Represent the brand, culture, and values of clients. Maintain a positive, empathetic, and professional attitude towards customers. Provide timely support through various communication channels. Ensure professional, efficient, and quality service to clients. Crosssell additional bank products and services. Capture client feedback for future improvement....

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information's To ensure efficient problem and complaint resolution. Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. Proactive support to customers to prevent damage to brand...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed...

Minimum Skills Required: 6 months to 1 year of minimum experience in Customer Service in Banking Industry Decisionmaking skills and analytical skills are highly needed competencies due to nature of the program Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions Good time management skills Can work...