Partner Success Specialist

1 week ago


Subang Jaya, Selangor, Malaysia ANTBUILDZ SDN. BHD. Full time

What we seek:

Responsibilities:


As a
Partner Success Specialist, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform.

Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing technical assistance, and continuously improving the onboarding experience.


  • Develop and maintain close relationships with potential rental partners to ensure a seamless onboarding experience.
  • Oversee and manage SKU listings from partners, ensuring compliance with our listing policies.
  • Ensure all partner listings are accurately displayed on our website as per engineering specification, maintaining high standards for appearance and consistency.
  • Assist partners in developing effective pricing strategies, benchmarking to increase product turnover and maximize their revenue.
  • Provide prompt and efficient technical support to partners, contributing to a positive partner success experience.
  • Support partners in managing customer relationships to enhance satisfaction and retention.
  • Continuously optimize and automate the partner onboarding process to improve efficiency and user experience.

Requirements:

  • Deep passion for startup culture and technology.
  • High energy, organizational prowess, independence, and quick learning ability.
  • Possess an innate curiosity and a desire to unravel and comprehend problem statements, regardless of their complexity.
  • Selfmotivated and capable of working autonomously in a dynamic environment with mínimal instruction.
  • Excellent communication, writing, and presentation skills. Multilingual will be a bonus

Job Types:
Full-time, Permanent

Pay:
RM3, RM6,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (preferred)

Language:

  • Chinese (preferred)
Expected Start Date: 06/21/2024

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