Partner Success Specialist
1 week ago
What we seek:
Responsibilities:
As a
Partner Success Specialist, you will play a crucial role in fostering strong relationships with our rental partners, ensuring a smooth onboarding process, and helping them succeed on our platform.
Your primary responsibilities will include managing SKU listings, optimizing pricing strategies, providing technical assistance, and continuously improving the onboarding experience.
- Develop and maintain close relationships with potential rental partners to ensure a seamless onboarding experience.
- Oversee and manage SKU listings from partners, ensuring compliance with our listing policies.
- Ensure all partner listings are accurately displayed on our website as per engineering specification, maintaining high standards for appearance and consistency.
- Assist partners in developing effective pricing strategies, benchmarking to increase product turnover and maximize their revenue.
- Provide prompt and efficient technical support to partners, contributing to a positive partner success experience.
- Support partners in managing customer relationships to enhance satisfaction and retention.
- Continuously optimize and automate the partner onboarding process to improve efficiency and user experience.
Requirements:
- Deep passion for startup culture and technology.
- High energy, organizational prowess, independence, and quick learning ability.
- Possess an innate curiosity and a desire to unravel and comprehend problem statements, regardless of their complexity.
- Selfmotivated and capable of working autonomously in a dynamic environment with mínimal instruction.
- Excellent communication, writing, and presentation skills. Multilingual will be a bonus
Job Types:
Full-time, Permanent
Pay:
RM3, RM6,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (preferred)
Language:
- Chinese (preferred)
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