Partner Success Associate

5 months ago


Subang Jaya, Malaysia Expedia Partner Solutions Full time

**Partner Success Associate (English Proficient) (Kuala Lumpur)**

The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.

In doing so, Partner Success Associates will also continuously work with Expedia Group’s lodging partners to help them improve the marketing potential from their participation in the Expedia Group’s marketplace.

This role is the foundation of our Centralized Hub for Account Management & Performance. The team ensure that our lodging partners can effectively, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand.

**What you’ll do**:

- Our vision is to empower our partners to be successful - you will make phone-based contact with our partners to help them
- Leverage Expedia Group’s tool kit to increase the customers they attract on the Expedia Group platform
- Support new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platform
- Communicate special offers from Expedia Group’s loyal customer base and promotional deals that allow them to benefit from Expedia Group’s merchandising and marketing efforts
- Educate lodging partners on the self-service features available on Partner Central

**Who you are**:

- Bachelor's Degree in a related field; or Equivalent related professional experience
- Strong proficiency in English language skills, additional language a plus
- 1+ years of experience in sales
- Build & Maintain Teams
- Able to work independently as well as be a strong team worker, ensuring the whole team wins
- Solution Alignment
- Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team
- Appetite for innovative technology, fast-changing business environment, robust data driven analysis
- Communication, Listening and Influencing
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
- Ability to handle objection, secure commitments and be resilient
- Possesses outstanding listening, investigating and influencing skills
- Relentlessly Strive for Better
- High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
- Hungry, determined, motivated, willing to take action and results-focused
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
- Ability to perform under pressure and think on your feet in a fast-paced environment
- Open to feedback for continuous improvement
- One Team, Group First
- Relationship builder; earns the confidence of others
- Bridges and sustains solid partnerships based on mutual support through a collaborative style

**About Expedia Group**

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.



  • Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **Partner Success Associate - Thai Language Proficient (Kuala Lumpur)** The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work...


  • Subang Jaya, Malaysia Expedia Partner Solutions Full time

    The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with Expedia Group’s lodging partners to help them improve the marketing...

  • New Partner Associate

    5 months ago


    Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **New Partner Associate - Korean Language Support (Kuala Lumpur)** Are you a driven sales person, a real ‘hunter’, looking to make an impact at a ground-breaking tech company, powered by the world’s largest online travel platform? This is an exciting opportunity to be part of our "New Partner Team" set up in our Kuala Lumpur office. The Associate’s...

  • Pga Associate

    5 months ago


    Subang Jaya, Malaysia Expedia Partner Solutions Full time

    Job Description **Partner Success Associate - English Speaking (Based in Kuala Lumpur)** The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also...

  • New Partner Associate

    5 months ago


    Petaling Jaya, Malaysia Lodging Partner Travel Sdn Bhd Full time

    New Partner Associate - Korean Language Support (Kuala Lumpur) Are you a driven sales person, a real ‘hunter’, looking to make an impact at a ground-breaking tech company, powered by the world’s largest online travel platform? This is an exciting opportunity to be part of our "New Partner Team" set up in our Kuala Lumpur office. The Associate’s...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    About UsExpedia Group is a global travel company that powers travel for everyone, everywhere. We design cutting-edge technology to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Role OverviewThis role is the foundation of our...


  • Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **Associate Market Manager (Kuala Lumpur)** The Associate Market Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base, within their assigned territory. In doing so, you will also continuously...

  • Market Manager

    5 months ago


    Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **What you'll do**: - Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) - Ensure that partner hotels’ products (content, rates, and availability)...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    Empowering Partners for SuccessAt Expedia Group, we're committed to creating an inclusive work environment where everyone belongs. Our diverse team is essential in driving our success, and we're looking for a talented Partner Growth & Agility Associate to join our Centralized Hub for Account Management & Performance.This role is the foundation of our team's...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    Job Title: Partner Growth & Agility Associate - Account ManagementAt Expedia Group, we're committed to creating an inclusive work environment with a diverse workforce. We're seeking a highly motivated and results-driven Partner Growth & Agility Associate - Account Management to join our team.About the Role:This role is a key part of our Centralized Hub for...


  • Petaling Jaya, Malaysia BXC Travellers (M) Sdn Bhd Full time

    **Job Overview**:The Partner Success Executive at N3 is tasked with ensuring the success and satisfaction of our strategic in-journey partners such as Express Rail Link and Go Hub. This role focuses on managing operational relationships, streamlining collaboration, and enhancing service delivery and customer experiences. **Responsibilities and Duties**: -...


  • Subang Jaya, Malaysia Expedia Group Full time

    **Lodging Partner Associate III** Assist in the resolution of customer* questions and inquiries in booking, configuring, or consuming Expedia Group travel-related services. Experienced at resolving issues of advanced complexity and skilled to handle higher-level tasks. **What you’ll do**: - Work alongside other teams to resolve partners queries and...


  • Petaling Jaya, Malaysia Lodging Partner Travel Sdn Bhd Full time

    Expedia Group (NASDAQ: EXPE) helps knock down the barriers to travel, making it easier, more enjoyable, more attainable and more accessible. Our extensive brand portfolio includes some of the world’s most trusted online travel brands, powered by the most knowledgeable, passionate and creative people in our business. Our travelers, our teams and our...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    About the RoleExpedia Group is seeking a skilled Partner Growth & Agility Associate to join our team. As a key member of our Centralized Hub for Account Management & Performance, you will be responsible for ensuring that our lodging partners can effectively reach Expedia Group's full breadth of global traveler demand.Key ResponsibilitiesMake phone-based...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Partner Growth & Agility Associate to join our Centralized Hub for Account Management & Performance. As a key member of our team, you will play a critical role in ensuring that our lodging partners can effectively reach Expedia Group's full breadth of global traveler demand.Key...


  • Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **Area Manager, Competitiveness Agility Team - APAC** The Area Manager’s primary responsibility is lead and manage a specialized team (CAT - Competitiveness Agility Team) that will be focused on ensuring that Expedia Group’s hotels and accommodations in our high-demand APAC flywheel markets consistently offer great rates and room options for our...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    About the Role:We are seeking an experienced Partner Growth & Agility Associate to join our Expedia Group team. As a key member of our Travel Partnerships and Media department, you will play a critical role in driving growth for our lodging partners and the Expedia Group marketplace.Key Responsibilities:Ensure Expedia Group's lodging product in your assigned...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Partner Growth & Agility Associate to join our Centralized Hub for Account Management & Performance. As a key member of our team, you will play a critical role in ensuring that our lodging partners can effectively reach Expedia Group's full breadth of global traveler demand.Key...

  • Area Manager

    5 months ago


    Subang Jaya, Malaysia Expedia Partner Solutions Full time

    **Area Manager, Malaysia**: The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography. As the Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property...


  • Subang Jaya, Selangor, Malaysia Expedia Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Partner Growth & Agility Associate to join our Centralized Hub for Account Management & Performance. As a key member of our team, you will be responsible for ensuring that Expedia Group's lodging product in your assigned market is competitive, attractive, and relevant for our fast-growing global...