Customer Service- Bank Operation

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working days & 2 rotational off days...

**Cash Relationship Manager, Commercial Banking - RBC Central 1 (PJ Branch)** **-** **(**240000BW**)** - To acquire new-to-bank cash clients in commercial banking segment. - To manage a portfolio of non-borrowing accounts and proactively engage clients to increase share of wallet by providing customized Cash Management Solutions on collection, payment,...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**SALARY PACKAGE** Basic salary : RM2,400.00 - RM3,000.00 Shift Allowance : RM300.00 Language Allowance : RM500.00 Quarter KPI Incentive : RM 1,200.00 to RM1,800.00 OT Allowance : Applicable based on the business requirements. - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the monthly Key Performance Indicator (KPI). -...

**SALARY PACKAGE** Basic salary : RM2,400.00 - RM3,000.00 Shift Allowance : RM300.00 Language Allowance : RM500.00 Quarter KPI Incentive : RM 1,200.00 to RM1,800.00 OT Allowance : Applicable based on the business requirements. **OTHER BENEFITS** - EPF, SOCSO & EIS Coverage - Medical Benefits - Leave Entitlements - Training Opportunities - Career Growth...

Customer Service Officers - Inbound Calls Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya Working hours - 24-7 rotation shifts Monday - Sunday, 5 working days & 2 off days 7am - 4pm, 9am - 6pm, 2pm - 11pm, 10.30pm - 7.30am Basic Salary - From 2,400- RM 3,000 Fixed Monthly Attendance Allowance - RM200 Language Allowance -...

**Job Highlights**: - Location: Wisma Standard Chartered Bukit Jalil - near LRT Bukit Jalil. - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 years experience as a Customer Service Representative/Executive. - Strong command of...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...

If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Business Operation Manager’s key responsibility is to lead and manage a team of Operation Executive and to support and monitor our HQ MDS Sales Team operational functions and to build up the processes that meet our business objectives. Business...

If you are looking to excel and make a difference, take a closer look at us Overview: The Operations Manager will supervise the day-to-day operations of infrastructure teams within the Malaysian bank. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects. Key Responsibilities: - Oversee day-to-day operations...

_**Job Summary**:_ - _ 2. Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer needs. 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

**SALARY PACKAGE** Basic salary **:RM2,400.00 - RM3,000.00** Language Allowance **:RM500.00** - _Only required to speak in Mandarin ; not required to have any write up in Mandarin_ Shift Allowance **:RM300.00** (Maximum) Quarter KPI Incentive **:RM 1,200.00 to RM1,800.00** (Min to Max) OT Allowance : _Applicable based on the business requirements._ -...

Job Description: **Responsibilities**: - Assist customers with routine banking transactions, including deposits, withdrawals, fund transfers, and balance inquiries. - Educate customers about our banking products and services, helping them select the appropriate solutions to meet their financial goals. - Troubleshoot and resolve customer issues, concerns,...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...