Customer Service- Bank Operation

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working days & 2 rotational off days...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

Customer Service Officers - Inbound Calls Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya Working hours - 24-7 rotation shifts Monday - Sunday, 5 working days & 2 off days 7am - 4pm, 9am - 6pm, 2pm - 11pm, 10.30pm - 7.30am Basic Salary - From 2,400- RM 3,000 Fixed Monthly Attendance Allowance - RM200 Language Allowance -...

**Job Highlights**: - Location: Wisma Standard Chartered Bukit Jalil - near LRT Bukit Jalil. - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 years experience as a Customer Service Representative/Executive. - Strong command of...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

Requirements: Minimum 1 years’ experience in a BANKING customer service environment (mandatory) Strong banking knowledge is an added advantage MUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory) Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voice Job...

Job Description: **Responsibilities**: - Assist customers with routine banking transactions, including deposits, withdrawals, fund transfers, and balance inquiries. - Educate customers about our banking products and services, helping them select the appropriate solutions to meet their financial goals. - Troubleshoot and resolve customer issues, concerns,...

If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Business Operation Manager’s key responsibility is to lead and manage a team of Operation Executive and to support and monitor our HQ MDS Sales Team operational functions and to build up the processes that meet our business objectives. Business...

If you are looking to excel and make a difference, take a closer look at us Overview: The Operations Manager will supervise the day-to-day operations of infrastructure teams within the Malaysian bank. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects. Key Responsibilities: - Oversee day-to-day operations...

If you are looking to excel and make a difference, take a closer look at us - Key Responsibilities: - 1. Functional: - Process trade transactions via systemTE2000. - Monitor daily transactions and track payments of outstanding bills. - Examine trade documents and ensure accuracy of transactions. - Optimize workflow processes and staff. - Develop and...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in customer Service preferably Banking (understand banking terms)**: - Must be willing to work in the office - Possess a Diploma (must have experience) /Degree - Must be able...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities - Attend to customer’s request/issues/complaints via Hong Leong Online Channels effectively and professionally within the stipulated turnaround time, and to effectively respond or resolve the issues accordingly. - Understand the key processes, identify the...

If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Business Operation Executive’s key responsibility is to support the HQ Sales team’s processes and operational needs and to ensure compliance with guidelines & regulations. This includes placing controls in place for the processes as identified...

__ - Attending to **inbound calls** only and assisting customer’s inquiries pertaining to credit cards - No Sales and outbound calls are required. - Ad-hoc assignments or tasks assigned by Supervisor. - **Job Requirement**:_ - _**SPM**_ with 2yrs experience ,_ **Diploma, Degree**_ - Good English communication and written skills. - Must be able to work on...

If you are looking to excel and make a difference, take a closer look at us Functional - Understand the key processes and recommend solutions/alternative to achieve good customer service Education/Qualification - Diploma or Degree graduates in any field Experience - Preferably with Call Centre / Banking background. Special Skills - Display a sense of...

If you are looking to excel and make a difference, take a closer look at us 1)Aggressively source and book new credit card customers for the bank. 2) Responsible to meet monthly targets and minimum standard of performance. 3) Develop and maintain strong relationship with current and new customer. 4)Attend road shows and etc when required. 5)To actively...

If you are looking to excel and make a difference, take a closer look at us - Aggressively source and book new loans for the bank. - Responsible to meet monthly targets and minimum standard of performance. - Develop and maintain strong relationship with current and new customer. - Attend road shows and etc when required. - To actively promote Unsecured...

If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - Aggressively source and book new loans for the bank. - Responsible to meet monthly targets and minimum standard of performance. - Develop and maintain strong relationship with current and new customer. - Attend road shows and etc when...