Customer Service Advisor

D19482-Customer Service Advisor - Voice Support (Native Japanese): Overview The CSS will be the primary contact for customers using the client's website shopping channel. **The CSS lives the values of our client which are**: - **1. Responsibility**: The CSS represents the client and is the face of the brand to the outside world. **2. Quality and a Passion...

**Requirements**: - Schedules service appointments; - Advice customers about necessary service for routine maintenance; - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided; - Provides a complete and accurate written cost estimate for labor and parts, provided by the...

**Role: Japanese Speaking Customer Service Advisor (Test Centre Project)** **Company Project Background**: Global Test Center **Work Location**: Petaling Jaya, Selangor **Salary details**: - Basic salary: RM9000/ per month - KPI: Max RM400/ per month - Shift allowance: RM600/ per month **Responsibilities** - Manage customer escalations and ensure that...

**Responsibilities**: - To ensure proper handling of customer's vehicle with pro-active reception and proper diagnosis. - To resolve customer's complaints/technical problems and vehicle delivery to customers. - To check vehicle maintenance and repair history. - To carry out an inspection check on the condition of the vehicle. - To provide professional...

**-**Basic Salary starting from RM1600 to Rm2000 + RM100 grooming allowances +Monthly incentive up to rm1500 **Beauty Advisor Requirements**: - Must have friendly personality and professional appearance - Passion in beauty industry - Experience in retail, sales, or related field may be preferred. - Extensive and up-to-date knowledge of beauty trends,...

Contributes to the execution of operational objectives for the generalist HR function. - Assist with developing, streamlining and implementation of new policies, processes and procedures to meet business needs. - Provide interpretation and advice to the business regarding policies, process and procedures. - Build effective internal relationship with staff...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Greetings customers - Schedules service appointments - Advice customer about necessary service for routine maintenance. - Issuing Repair Order and recommend appropriate solutions - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. - Provides a complete and accurate...

Greetings customers - Schedules service appointments - Advice customer about necessary service for routine maintenance. - Issuing Repair Order and recommend appropriate solutions - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. - Provides a complete and accurate...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...

**ROLE DESCRIPTION** The Care Advisor will serve a key role in two major components of the Homage experience, one, helping families and care organizations across Malaysia who need caregiving understand and select our solution and service and second, ensuring the needs of our clients are deeply met. **THE ROLE** Be the Care Advisor that our Care Owners and...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

Nestle Product advisor (Milk promoter) - Basic salary including travelling and allowance up to RM3350 Thank you Captivate is a leading Field Force Management specialist partnering many FMCG multi national companies (MNC) since our inception in year 2000. Our execution excellence model provide brands with a competitive edge to win at retail touchpoints. From...