Service Advisor
3 days ago
1. Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives, checking vehicle maintenance records, and examining service schedules. 2. Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions. 3. Prepare estimated costing by parts, labors, and lubricants. 4. Prepare job orders by describing symptoms, problems, and causes discovered, as well as repairs and service required; obtaining approval signature; entering job order into company system. 5. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns. 6. Comply to the company standard of Service Advisor (SST). 7. Follow up on open jobs and coordinator with Service Manager to close the jobs. 8. To update Service Manager and Customer Service Manager on daily job order status. 9. To ensure Service History for each customer is recorded and updated accordingly. 10. Soliciting information need for warranty and provide to Customer Service Manager for claim submission. 11. Participating in Joint Inspection Activity. 12. Placing back order to Parts Department in the event there is no parts available. 13. To follow up with “Work In Progress” and daily update to customer till job is completed. 14. To ensure completed vehicle is tested thoroughly by workshop supervisor. If there is any uncompleted job due to external factor - duly notified to customers. 15. To ensure all vehicle settings (i.e radio, air-cond and seat adjustment) is returned back to original before returning to customer. 16. Follow up with customer after service (3 days after service and 3 months after service). 17. Maintains customer rapport. (follow up closely with customers and answering customer’s inquiries) 18. Performs other duties as per requested.
PROTON Sales and Service Centre
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Service Advisor
5 days ago
Petaling Jaya, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full timeWe are looking for a competent and friendly Service Advisor to join our automotive workshop. This Service Advisor would need to serve customers, from initial greet, to service explanation, to payment. The responsibilities include the following: -- Perform customer service duties i.e. answering the phone, scheduleing service appointment and calling customers...
-
Financial Services Specialist
5 days ago
Subang Jaya, Selangor, Malaysia Anani Advisor Sdn Bhd Full timeAbout Anani Advisor Sdn BhdWe are a leading financial services company, dedicated to providing innovative solutions for our clients.
-
Service Advisor Automotive
2 weeks ago
Petaling Jaya, Malaysia Quill Automobiles Sdn Bhd Full time**Responsibilities**: To meet customer expectations and requests with regards to routine service, paint, repairs and vehicle body works. Assess the liability, advise customer on estimated service repair cost and best method to pursue insurance claims (OD / TP / Cash) Liaise and negotiate with surveyor / insurance companies to get the best...
-
Service Advisor
1 week ago
Petaling Jaya, Malaysia EXQUISITE MARQUES SDN. BHD. Full time**Requirements**: - Schedules service appointments; - Advice customers about necessary service for routine maintenance; - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided; - Provides a complete and accurate written cost estimate for labor and parts, provided by the...
-
People Advisor
3 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn bhd Full timeContributes to the execution of operational objectives for the generalist HR function. - Assist with developing, streamlining and implementation of new policies, processes and procedures to meet business needs. - Provide interpretation and advice to the business regarding policies, process and procedures. - Build effective internal relationship with staff...
-
Customer Service Advisor
1 day ago
Petaling Jaya, Selangor, Malaysia Aeco Full timeAbout UsAECO Technologies (M) Sdn Bhd is a leading provider of innovative solutions and products. We are committed to delivering exceptional customer service and building long-term relationships with our clients.Our Team:Experienced sales professionalsDedicated customer service representativesHighly skilled technical support staffWe are seeking a talented...
-
Mortgage Consultant
5 days ago
Subang Jaya, Selangor, Malaysia Anani Advisor Sdn Bhd Full time1 week ago Be among the first 25 applicantsDirect message the job poster from Anani Advisor Sdn BhdMarketing & Communication Consultant | Corporate Relation | Islamic Financial AdvisorCompanyRole DescriptionThis is a full-time / part-time remote role for a Mortgage Consultant. The Mortgage Consultant will be responsible for working with clients to secure...
-
Beauty Advisor
2 weeks ago
Petaling Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time**-**Basic Salary starting from RM1600 to Rm2000 + RM100 grooming allowances +Monthly incentive up to rm1500 **Beauty Advisor Requirements**: - Must have friendly personality and professional appearance - Passion in beauty industry - Experience in retail, sales, or related field may be preferred. - Extensive and up-to-date knowledge of beauty trends,...
-
Car Service Advisor
1 week ago
Petaling Jaya, Malaysia Peugeot Petaling Jaya Full time**Responsibilities**: - To ensure proper handling of customer's vehicle with pro-active reception and proper diagnosis. - To resolve customer's complaints/technical problems and vehicle delivery to customers. - To check vehicle maintenance and repair history. - To carry out an inspection check on the condition of the vehicle. - To provide professional...
-
Financial Services Regulatory Advisor
1 day ago
Petaling Jaya, Selangor, Malaysia ACCA Careers Full timeJob DescriptionAs a seasoned lawyer, you will be part of our esteemed team supporting Grab Financial Group's businesses across key markets. Your expertise will be invaluable in providing legal, regulatory, and compliance advice, ensuring that we meet our commitments to stakeholders.Key responsibilities include:Providing expert guidance on regulatory...
-
Customer Service Advisor
6 days ago
Petaling Jaya, Malaysia DSS Software Solutions Sdn Bhd Full timeD19482-Customer Service Advisor - Voice Support (Native Japanese): Overview The CSS will be the primary contact for customers using the client's website shopping channel. **The CSS lives the values of our client which are**: - **1. Responsibility**: The CSS represents the client and is the face of the brand to the outside world. **2. Quality and a Passion...
-
Marketing Solutions Advisor
5 hours ago
Petaling Jaya, Selangor, Malaysia Newswav Full timeJob TitleMarketing Solutions AdvisorAbout UsNewswav is a leading provider of branding and photography services for SME corporations in Malaysia. Our mission is to empower businesses for global success by delivering high-quality services and fostering a culture of excellence. As a Marketing Solutions Advisor at Newswav, you will play a critical role in...
-
Japanese Speaking Customer Service Advisor
2 weeks ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Role: Japanese Speaking Customer Service Advisor (Test Centre Project)** **Company Project Background**: Global Test Center **Work Location**: Petaling Jaya, Selangor **Salary details**: - Basic salary: RM9000/ per month - KPI: Max RM400/ per month - Shift allowance: RM600/ per month **Responsibilities** - Manage customer escalations and ensure that...
-
Sales Advisor
5 days ago
Petaling Jaya, Selangor, Malaysia TKD Full timeWe are a dynamic and growing company specializing in high quality carpentry custom made products and services. We are looking for a motivated and experienced carpentry Sale Advisor to join our team.Responsibilities:Ability to develop strong relationships and work independently with clients.Process achieving goals by overcoming obstacles.Excellent...
-
Service Advisor
1 week ago
Petaling Jaya, Malaysia AmOne Auto Sdn Bhd Full timeGreetings customers - Schedules service appointments - Advice customer about necessary service for routine maintenance. - Issuing Repair Order and recommend appropriate solutions - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. - Provides a complete and accurate...
-
Service Advisor
3 weeks ago
Petaling Jaya, Malaysia AmOne Auto Sdn Bhd Full timeGreetings customers - Schedules service appointments - Advice customer about necessary service for routine maintenance. - Issuing Repair Order and recommend appropriate solutions - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. - Provides a complete and accurate...
-
Part-time Sale Advisor
6 days ago
Petaling Jaya, Malaysia H&M Group Full timeA Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment...
-
Product Advisor
1 week ago
Petaling Jaya, Malaysia CAPTIVATE SDN BHD Full timeNestle Product advisor (Milk promoter) - Basic salary including travelling and allowance up to RM3350 Thank you Captivate is a leading Field Force Management specialist partnering many FMCG multi national companies (MNC) since our inception in year 2000. Our execution excellence model provide brands with a competitive edge to win at retail touchpoints. From...
-
Business Financial Advisor
2 days ago
Petaling Jaya, Selangor, Malaysia Avature Full timeAre you a detail-oriented and analytical individual with a passion for accounting? Do you have excellent communication and interpersonal skills? We are seeking a Business Financial Advisor to join our team at Avature. As a key member of our finance organization, you will play a critical role in delivering high-quality financial services to our clients.About...
-
Solar Solutions Advisor
4 days ago
Petaling Jaya, Selangor, Malaysia Hiredly X Full timeAbout the RoleHiredly X seeks a Solar Solutions Advisor who can engage effectively with potential customers, guiding them towards suitable solar solutions. This position offers an opportunity to make a positive impact on the environment while enjoying a challenging career path.Main Responsibilities:Navigating warm leads from marketing and educating potential...