![EPS Ventures Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Japanese Speaking Customer Service Advisor
3 weeks ago
**Role: Japanese Speaking Customer Service Advisor (Test Centre Project)**
**Company Project Background**: Global Test Center
**Work Location**: Petaling Jaya, Selangor
**Salary details**:
- Basic salary: RM9000/ per month
- KPI: Max RM400/ per month
- Shift allowance: RM600/ per month
**Responsibilities**
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
**Requirement**
- Opens for Japanese Native or local Japanese speaker who has N1.
- Strong typing skills with high accuracy and speed.
- Outstanding verbal and written communication skills both in English and Japanese
- Typing skill 40WPM above
- Basic operating knowledge in Word, Excel, Outlook, and Internet Explorer
- Flexibility to work various shifts, including nights and weekends **(Required to work as rotational shift (Mon-Sun, 10:00PM - 02:00PM)**:
- **8 hours working /day**
**Salary**: RM9,600.00 - RM10,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
**Language**:
- Japanese (N1 level) (required)
-
Japanese Speaking Customer Service Advisor
6 days ago
Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full timeRole: Japanese Speaking Customer Service Advisor (Test Centre Project)Company Project Background: Global Test CenterWork Location: Petaling Jaya, SelangorSalary details: Basic salary: RM9000/ per monthKPI: Max RM400/ per month Shift allowance: RM600/ per monthResponsibilities Manage customer escalations and ensure that these are answered, tracked, and...
-
Customer Service Advisor
2 weeks ago
Petaling Jaya, Malaysia DSS Software Solutions Sdn Bhd Full timeD19482-Customer Service Advisor - Voice Support (Native Japanese): Overview The CSS will be the primary contact for customers using the client's website shopping channel. **The CSS lives the values of our client which are**: - **1. Responsibility**: The CSS represents the client and is the face of the brand to the outside world. **2. Quality and a Passion...
-
Japanese Speaking Customer Support
2 weeks ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Role: Japanese Speaking Customer Support / Fintech Project** **Company Background**: Global Fintech Company **Work Location**: Petaling Jaya, Selangor **Salary details**:Basic salary: RM5,000-8000/ per month **Responsibilities** - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional...
-
Customer Service Representative
3 weeks ago
Petaling Jaya, Malaysia Teleperformance Full timeOverview: Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers. Qualifications: Excellent in speaking, writing and reading Japanese language (Native / Business level). Independent & customer friendly. Able to demonstrate conflict resolution, negotiation and...
-
Japanese Speaking Customer Support
6 days ago
Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full timeRole: Japanese Speaking Customer Support / Fintech ProjectCompany Background: Global Fintech CompanyWork Location: Petaling Jaya, SelangorSalary details:Basic salary: RM5, / per monthResponsibilities Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. Conduct regular team meetings,...
-
Japanese Speaking Position
2 weeks ago
Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full timeHi all, we do have lots of job opening for Japanese speaker. Are you looking for Japanese speaking position? Click "**Apply**"! We'll help you to do job matching! Cheers! Pay: RM3,500.00 - RM9,000.00 per month Schedule: - Monday to Friday Supplemental pay types: - Performance bonus
-
Japanese Speaking Secretary
2 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time**Company Details** Business Nature : FCG Industry Working Hours : Monday - Friday, 8:30am - 5:30pm (Flexible working hours) Location : Damansara Utama, PJ **Roles & Responsibilities** - Acting as the key person between Japanese directors and staffs - Arranging appointments & meeting or directing phone calls and distribute correspondence. - Attending...
-
Japanese Speaking Secretary
3 days ago
Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time**Company Details** Business Nature : FCG Industry Working Hours : Monday - Friday, 8:30am - 5:30pm (Flexible working hours) Location : Damansara Utama, PJ **Roles & Responsibilities** - Acting as the key person between Japanese directors and staffs - Arranging appointments & meeting or directing phone calls and distribute correspondence. - Attending...
-
Petaling Jaya, Malaysia Gratitude India Full time**Process Specialist - Japanese Speaking with JLPTN1/ N2 Certification** Location: Petaling Jaya Hybrid - 3days in the office, 2days WFH **Salary**: 6.8K-9.4K (which already includes Language allowance of 1.2k) Open for buy out **Qualifications/Requirements**: - 2-3yrs experience in a customer service role - Fluent in Japanese with JLPTN1/ N2...
-
Customer Service
3 weeks ago
Petaling Jaya, Malaysia Language Talent Solution Full time**Bilingual Expertise**:Utilize your proficiency in Japanese and English to effectively communicate with clients, addressing and resolving invoice-related inquiries with accuracy and professionalism. **Customer-Centric Approach**:Demonstrate a customer-focused mindset, ensuring a positive experience by providing prompt and satisfactory resolutions to...
-
Cantonese Customer Service
6 days ago
Subang Jaya, Selangor, Malaysia Customer Service Centre Full timeJob Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...
-
Customer Service Executive
3 weeks ago
Petaling Jaya, Malaysia MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Japanese language BPO Voice Process Japenese japense BPO Skills BPO industry BPO Call center International BPO BPO/ITES Fluency...
-
Talent Acquisition Coordinator
3 days ago
Petaling Jaya, Malaysia IBM Full timeIntroduction In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent...
-
Cantonese Customer Service
3 days ago
Subang Jaya, Malaysia Customer Service Centre Full time**Job Description岗位职责:** - 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求:** -...
-
Talent Acquisition Coordinator
4 weeks ago
Petaling Jaya, Malaysia IBM Full timeIntroduction Your Role and Responsibilities - Perform pre-employment checks. - Generate offer letters. - Process payments of transportation fees related to talent acquisition (e.g., interviews, aptitude tests, internships). - Process procurement requests related to talent acquisition (e.g., equipment needed for seminars/interviews and agency fees). -...
-
Talent Acquisition Coordinator
5 days ago
Petaling Jaya, Malaysia IBM Full timeIntroduction Your Role and Responsibilities - Perform pre-employment checks. - Generate offer letters. - Process payments of transportation fees related to talent acquisition (e.g., interviews, aptitude tests, internships). - Process procurement requests related to talent acquisition (e.g., equipment needed for seminars/interviews and agency fees). -...
-
Japanese Speaking Payroll Specialist
3 weeks ago
Petaling Jaya, Malaysia JAC Malaysia Full timeLocation: - Petaling Jaya- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 72,000 - 84,000 (Annual)- Reference: - PR/156688- Contact details: - Angelina Linggi- Job published: - February 15, 2024 16:06**COMPANY OVERVIEW** An established shared service company is looking for a skilled talent with proficiency in Japanese...
-
Customer Service
3 weeks ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Position Title: Customer Service - Japanese Speaker** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: Up to 10K ( Depending on Experience)** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...
-
Customer Service Advisor
3 weeks ago
Petaling Jaya, Malaysia Sports Direct Full timeCompany Description Sports Direct Malaysia is currently looking for Customer Service Advisor to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent...
-
Japanese Speaking Analyst
3 weeks ago
Petaling Jaya, Malaysia DXC Technology Full timeDXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...