General Customer Service Representative
6 months ago
**Location**: Ara Damansara, Petaling Jaya. (Nearby LRT Ara Damansara)
**Job Summary**: We are looking for a friendly and dedicated General Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met efficiently and effectively.
**Responsibilities**:
- Resolve customer issues and complaints with empathy and efficiency.
- Maintain detailed and accurate records of customer interactions.
- Assist in the development and implementation of customer service policies and procedures.
- Stay updated on product knowledge and company updates.
**Requirements**:
- Good **English & Mandarin communication skills (spoken & written).**:
- SPM leavers and Fresh Graduates are welcomed to apply-Full Training Provided.
**Salary Package**:
- Basic: RM3,000
- Allowance: RM700 (RM400 KPI, RM300 Night shift)
**Working Hour**:
- Rotational shift (Morning, Afternoon, Night shift)
- 5 working days, 2 days off
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Notice Period?
- What is your expected salary?
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