Customer Care Support Office Representative

3 days ago


Petaling Jaya, Malaysia Givaudan Full time

Step into our world of creativity and joy

Customer Care Support Office Representative
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
- Feel empowered in our modern Malaysian sites. Be part of an international community made up of 250 colleagues from 14 different nationalities, where collaboration and friendship meets excellence. Every day, your passion, your creativity, and your growth will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.**Customer Care Support Office Representative - Your Future Position?**
- As a Customer Care Support Office Representative, to process orders and coordinate these to keep customers satisfied. Keen to explore? Then this could be your important customer care career move.**Core Responsibilities**
- Customer care support: receiving and entering orders into SAP, respecting order entry procedures and prioritizing where necessary.
- Encourage and liaise: part of a great customer care process is to ensure careful execution of requests. You will be, paying attention to shipping dates, label, packaging and stock holding according to customer requirements. Enhancement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification.
- Continuous improvement mindset: you will drive continuous improvement on all related processes, work instructions, and procedures to ensure on-going standardization and simplification.
- Monitoring billing process and work with stakeholder to ensure invoice are generated on a timely manner.
- You will be reporting to the Team Lead of Customer Care.

**Your professional profile includes**:

- College degree
- Experience in customer service, order management or sales support at least 2-3 years.
- Fluent language knowledge in English to support India Site.
- A thoughtful personality with skill, customer-oriented attitude and preciseness.
- Individual contributors, Work independently, Vocal and able to share with the team. Mingle and cheerful and extrovert.
- Team work and willingness to support
- Experience with SAP is an advantage
- LI-Y
- At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
- You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
- Every essence of you enriches our world.
- Diversity drives innovation and creates closer connections with our employees, customers and partners.
- Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.



  • Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...


  • Petaling Jaya, Malaysia ONE MOBILE CARE SDN BHD Full time

    Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) Sunway Pyramid, Subang Jaya PJ Responsibilities. '¢ Handle issues regarding client complaints and other matters. '¢ Works with supervisors in other departments on updating information and procedures '¢ Handle customer inquiries and feedback. '¢ Provide accurate,...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Loyalty Customer Care Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 3000-4000.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are...


  • Petaling Jaya, Malaysia Ikatan Megah Medik Sdn Bhd Full time

    To promote and sell medical devices, equipment products to customers. To provide product information and demonstrate products to customers. To identify and establish new businesses. To prepare quotation and sales order. To build and maintain a good business relationship with customers. Have good communication skills. Able to work independently with minimum...


  • Petaling Jaya, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...


  • Petaling Jaya, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...


  • Sri Petaling, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...


  • Petaling Jaya, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

    **Responsibilities**: - Provide operational support to clients by _**answering calls and online queries, and provide technical solution to the issues.**_ - **Identify and provide feedback from customer** to support team for continuous improvement. - **Document call center processes and FAQ **and work on continuous process improvement. - **Provide product...


  • Sri Petaling, Malaysia One Mobile Care Sdn Bhd Full time

    **Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...


  • Petaling Jaya, Malaysia Upscale Sdn Bhd Full time

    To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e. answering technical issue in our company phone) - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to support team for continuous...


  • Petaling Jaya, Malaysia The Battery Shop Sdn Bhd Full time

    List-ID: 97313012Today 16:42 **Job Description**: - Job vacancy as Customer Service Representative Working hour - Morning shift 7am-3pm 8am-4pm - Noon shift 2pm-10pm 3pm-11pm We offer - Training - Basic + EPF + Socso - Allowance and bonus - Career growth Office located at 32 Square Petaling Jaya Send your resume to Or Whatsapp me at Show contact...


  • Petaling Jaya, Malaysia FIND Full time

    **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...


  • Petaling Jaya, Malaysia WORLDLINK WELLNESS SDN. BHD. Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. E-COMMERCE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Petaling Jaya, Malaysia Timesconsult Full time

    Customer Care Administrator (Frontline) - Degree/Diploma in any discipline - 2-3 years customer service experience 1. Salesforce CRM System - Patient registration - Patient record data entry/update - Appointment booking/scheduling - Check in/out patient 2. Salesforce POS System - Issuing of receipts - Stock updates/data-entry - Reporting...


  • Petaling Jaya, Malaysia GoCar Mobility Sdn Bhd Full time

    **Responsibilities**: - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Identify and assess customers’ needs to achieve satisfaction - Provide daily reports to manager/team leader **Qualifications** - Preferably of relevant work experience - Excellent phone...


  • Petaling Jaya, Malaysia FIND Full time

    **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...


  • Petaling Jaya, Malaysia Pods & Petals Giftlab Full time

    **Job Requirements** - Possess a relevant Business Diploma will be an advantage - Preferably some related working experience. Otherwise, fast learner, fresh graduates or Interns who are passionate, resilient, and with awesome work ethics are greatly welcome. - Good in written and spoken English. - PC literate with hands-on experience in internet & a...


  • Petaling Jaya, Malaysia OSK Property Holdings Berhad Full time

    This role will be undertaken to handle administration and our purchasers / customers on the delivery of vacant possession until the completion of defects rectification works. **Responsibilities**: - Assist the superior in managing and supervising all aspects of customer services to the purchasers /homeowners. - Generate monthly report. - Responsible for...