Customer Care Administrator

5 months ago


Petaling Jaya, Malaysia Timesconsult Full time

Customer Care Administrator (Frontline)
- Degree/Diploma in any discipline
- 2-3 years customer service experience

1. Salesforce CRM System
- Patient registration
- Patient record data entry/update
- Appointment booking/scheduling
- Check in/out patient

2. Salesforce POS System
- Issuing of receipts
- Stock updates/data-entry
- Reporting updates/data-entry

3. Attend to patients’ administrative needs/requests/follow-ups

4. Manage patient complaints

5. Sales transactions ie. cashier

6. Daily settlement & reconciliation of sales

7. Stock management - stationeries, drugs, office needs.

8. Filing system management - patient files & other general admin files

9. Preparation of patient files for next day appointment

10. Statistics and Reports

11. Arrangement for dispatch/collection

12. Liaise with suppliers/vendors/contractors

13. Other general office administration

Other Roles/Tasks/Responsibilities
- Counter
- Opto Assistant
- Doctor Assistant
- Surgery Coordinator
- OT Assistant

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift

Ability to Relocate:

- Petaling Jaya: Relocate before starting work (required)



  • Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Title**: Customer Care Administrator (Frontline) **Duration: Permanent position** **Location**:Petaling Jaya / Kepong **, Malaysia** Working days: 5 days working and 2 days off Working Schedule: Mon - Sat (8:30a.m - 6p.m) Sun (10a.m - 5p.m) **JOB DESCRIPTION**: 1.Salesforce CRM System a. Patient registration b. Patient record data entry/update c....


  • Petaling Jaya, Malaysia Trinity workforce Solution Full time

    **Customer Care Administrator - Petaling Jaya** **Salary**: Up to RM4000 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm Job Responsibilities: - 1.Salesforce CRM System a. Patient registration b. Patient record data entry/update c. Appointment booking/scheduling d. Check in/out patient 2.Salesforce POS System a. Issuing of receipts b. Stock...


  • Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Responsibilities: - ** **1. Salesforce CRM System** - Patient registration - Patient record data entry/update - Appointment booking/scheduling - Check in/out patient **2. Salesforce POS System** - Issuing of receipts - Stock updates/data-entry - Reporting updates/data-entry 3. Attend to patients’ administrative needs/requests/follow-ups 4....


  • Petaling Jaya, Malaysia KPJ Centre For Sight Full time

    **Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform other administration duty as assigned. - Any other jobs or duties as assigned by the...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Loyalty Customer Care Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Administration Officer.**: - **Salary: RM 2800-3500.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** **_About the job_** As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Administration Officer.**: - **Salary: RM 2800-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** **_About the job_** As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[Priority job in 5-working day week in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** **_About the job_** As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and...


  • Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Responsibilities: - ** **1.Salesforce CRM System** - Patient registration - Patient record data entry/update - Appointment booking/scheduling - Check in/out patient **2.Salesforce POS System** - Issuing of receipts - Stock updates/data-entry - Reporting updates/data-entry 3. Attend to patients’ administrative needs/requests/follow-ups 4. Manage...


  • Petaling Jaya, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    _**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** **_About the job_** As the Customer Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    Degree/Diploma in any discipline 2-3 years customer service experience 1. Salesforce CRM System a. Patient registration b. Patient record data entry/update c. Appointment booking/scheduling d. Check in/out patient 2. Salesforce POS System a. Issuing of receipts b. Stock updates/data-entry c. Reporting updates/data-entry 3. Attend to patients'...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 3000-4000.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...


  • Petaling Jaya, Malaysia Upscale Sdn Bhd Full time

    To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e. answering technical issue in our company phone) - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to support team for continuous...


  • Petaling Jaya, Malaysia SIYUAN CARE Full time

    Job Descriptions: - To assist in general administrative work - Reporting on fulfillment issues to respective managers Requirements - Minimum of SPM, STPM, College Diploma or equivalent - Basic familiarity with MS Word, Excel and basic computer skills for processing, recording and data entry - Ability to communicate, written and verbal in English, Mandarin...


  • Petaling Jaya, Malaysia Bjak Full time

    **About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...