Customer Service Call Centre

Job OverviewWe are seeking a highly motivated and customer-focused Call Centre Representative to join our team at Carsome - Penang (Perai) Inspection Centre. As a Call Centre Representative, you will be responsible for handling customer inquiries and resolving issues over the phone.Key Responsibilities:Answer and resolve customer inquiries in a timely and...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Call Centre ExecutiveWe are looking for a skilled Call Centre Executive to join our team! As a Call Centre Executive, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely manner.Provide solutions and escalate complex issues to the appropriate...

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

Job Overview:Carsome Penang (Perai) Inspection Centre is seeking a Customer Service Executive to provide excellent customer service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues and ensuring customer satisfaction.Key Responsibilities:To keep records of customer interactions and process customer...

About the Job:We are seeking a skilled and dedicated Call Centre Operator to join our team at Perkasa Sumber Jaya SDN BHD. As a Telephonist, you will be responsible for handling incoming calls, directing calls to staff or departments through the switchboard or PABX system, and placing outgoing calls.The ideal candidate should have excellent communication...

**Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...

**Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...

Our client is a well-established call centre service provider professionally providing business process outsourcing services to different industry segments. They are now seeking for the right talents to join their call centre support team due to business expansion. **JOB RESPONSIBILITIES**: - To provide a high level of customer service experience when...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Responsibilities**: - Job Descriptions: - Assures quality of service to all clients supported by the Contact Centre - Developing agents through continuous coaching and feedback, focusing on behaviours and skills - Assist contact centre manager to achieve company objectives - Handle all customers inquiries and complaints - Providing support to customers...

Job Description:Carsome Penang (Perai) Inspection Centre is seeking a Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Handle inbound and outbound customer calls efficiently.Provide fast and timely solutions to all...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Company Industry** Telecommunication **Salary Range** RM2,500 - RM4,000 + Allowances + Benefits **Location** Petaling Jaya **Working Hour and Days** Rotating Shift (5 Work Days; 9 Work Hours) **Employment Type** Contract (6 Months - 1 Year); Renewable **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries &...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

**About t** **he Company**: Our client is Asia's leading provider of integrated solutions with expertise in medical, mobility, travel, security, home and lifestyle concierge services. **Responsibilities**: This role will support the company's Travel Business Unit on the day-to-day operations of the Asia Travel Hub. He/she acts as the first point of contact...

Your duties will include: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual...