Customer Service Assistant
6 days ago
CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company
As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The salary range of **RM2,100 - RM2,300** is inclusive of basic salary and Other benefits.
If this sounds like something you may be a good fit for, Read ON
- You will play an important role in :_
- Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.
- Minimum SPM in any discipline.
- Diploma holders with no experience are encouraged to apply.
- SPM holders with 1 - 2 years of Call Centre experience preferred.
- Customer-centric / Strong customer service mindset
- Good team player with commitment and initiative with the willingness to step into a leadership role.
- Independent and resourceful, and able to work under pressure.
- Desire to help others with patience and empathy.
- Meticulous, well organized, and with the ability to analyze and solve problems.
- Able to multi-task and effectively manage time.
- Required skill (s): Communication skill, Customer Service, Microsoft Office.
- Good communication skills with written and verbal proficiency in English and Bahasa Malaysia.
- How this career will benefit you:_
**Career Path**: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.
Additional benefits - Performance incentives
Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.
- Application Deadline: Ongoing Process
- Expected Start Date: Immediate
- Nationality : Only Malaysian
- Salary: RM2,100 - RM2,300 per month
- Job Types: Full-time, Contract
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months
**Salary**: RM2,100.00 - RM2,300.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Fixed shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Ability to Commute:
- Petaling Jaya (required)
Ability to Relocate:
- Petaling Jaya: Relocate before starting work (required)
-
Customer Service Assistant
7 days ago
Petaling Jaya, Malaysia Primer Kenrich Sdn Bhd Full time__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...
-
Customer Service Representative
6 days ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
-
Customer Service Assistant
2 weeks ago
Petaling Jaya, Malaysia Maica Corporation Sdn Bhd Full timeOVERALL SCOPE OF WORK A IHSS representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for customers and they help ensure that customers are satisfied with products, services, and information. DUTIES AND RESPONSIBILITIES - Use telephones to reach out to customers...
-
Customer Service Assistant
4 days ago
Petaling Jaya, Selangor, Malaysia Nest Butler Full timeCustomer Service Assistant (Mandarin Speaker)2 days ago Be among the first 25 applicants- Professionally respond to customer inquiries via text and phone calls.- Provide comprehensive product information and address any concerns or issues raised by customers.Showroom Appointment Management (Trello):- Efficiently organize and assign customers with booked...
-
Customer Service Lead
3 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...
-
Customer Service Support
2 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...
-
Fiber Customer Service
7 days ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full timeJob Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...
-
Customer Service Assistant
2 weeks ago
Petaling Jaya, Malaysia Amway Inc. Full time**Customer Service Assistant - PJ** **Responsibilities: -** - To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - To handle EPP, ZIPP, voucher purchase - To answer telephone calls - Product consultant and explanation - Product demonstration - After sales service and advice - Sale & promote...
-
Customer Service
7 days ago
Petaling Jaya, Malaysia Nuetra Sdn Bhd Full timeJoin our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...
-
Customer-service
2 weeks ago
Petaling Jaya, Malaysia JOEL & CO Full time**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...
-
Customer Service
2 weeks ago
Petaling Jaya, Malaysia Weight and Plate Sdn Bhd Full timeJob description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer benefit in decision...
-
Customer Service
6 days ago
Petaling Jaya, Malaysia Weight and Plate Sdn Bhd Full timeJob description Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer...
-
Customer Service Executive
3 weeks ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...
-
Customer Service Assistant
2 weeks ago
Petaling Jaya, Malaysia Gold Mark Asia Sdn Bhd Full timeJob description: 2. Maintaning an accurate database by entering and updating customer contact details and information. 3. Enquiry and follow up on payment status of oustanding bills 5. Assist with general office duties as and when needed **Job Type**: Permanent **Salary**: RM1,500.00 - RM1,999.00 per month Ability to commute/relocate: - Petaling Jaya:...
-
Contact Centre Service Agent
5 days ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
-
Customer Service Assistant
3 weeks ago
Petaling Jaya, Malaysia Amway Inc. Full time**Job Specific Responsibilities**: - Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of...
-
Customer Service Assistant
7 days ago
Petaling Jaya, Malaysia ENSO S&A HEALTH HOUSE SDN BHD Full timeAnswering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Selling products and taking orders. Arranging services for customers - Bookings, appointments etc Processing complaints and, if appropriate, issuing refunds. Taking information from customers and entering it on a database....
-
Customer Service Executive
5 days ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...
-
Customer Service Assistant
1 week ago
Petaling Jaya, Selangor, Malaysia Health Lane Family Pharmacy Sdn Bhd Full timeJob DescriptionThe successful candidate will be working in a dynamic retail environment where no two days are the same. Key responsibilities include handling customer transactions, maintaining store displays, and performing administrative tasks.ResponsibilitiesDeliver outstanding customer service by being attentive, courteous, and responsive to customer...
-
Customer Service IT > Rm2,400-rm2,800+ 5days
2 weeks ago
Subang Jaya, Malaysia IT business service and solution provider Full time_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...