Customer Service Assistant

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...

**What is your role**: - Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Position Title**:Customer Service Assistant **Contract Duration**:1 year contract with 3 months probation **Salary**:Basic RM2,000 + Attendance Allowance RM200 + Entitled to OT **Work Location**:, Seksyen 51A, 46100 Petaling Jaya, Selangor **Working Hours**: - Monday to Saturday, 10.00am to 9.00pm - Sunday, 10:30am to 6:30pm - 6 days per week as per...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job description Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer...

Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer benefit in decision...

Resolve customer issues and complaints professionally; - Communicate with Sales Team for order verification; - Support ordering status including expediting orders, change orders, goods return, delivery status and to resolve discrepancies if any; - Ensure invoice, credit and debit note are issued on timely manner; - Any other duties to be assigned from time...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...