Customer Service Assistant

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

Join our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

_ **Responsibilities**:_ Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question and responding to complaints from customer. At the same time, assisting marketing department to ensure the smooth of event and activities. **Description** - To assist in sourcing quotations. - To...

_ **Responsibilities**:_ Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question and responding to complaints from customer. At the same time, assisting marketing department to ensure the smooth of event and activities. **Description** - To assist in sourcing quotations. - To...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

responding with accurate information to customer inquiries regarding products and services of the organization - follow up with customer on the quotation status and perform negotiation skill to close the deal - handle customer sales order - to perform ad-hoc duties assigned by team leader when needed Job Requirements: - service minded personnel with...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Selling products and taking orders. Arranging services for customers - Bookings, appointments etc Processing complaints and, if appropriate, issuing refunds. Taking information from customers and entering it on a database....

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...

**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...

**Job Purpose** Interact with customers to address their concerns, answer their questions and assist them with their needs. **Responsibilities**: - Resolve product or services problems by being a detective - clarifying and understanding customer complaints, determining the cause of the problem expediting correction or adjustment, and following up to...

Salary: RM 3,500-4,500 Are you a customer-oriented professional with a passion for the beauty industry? We are a leading player in the beauty sector, and we are seeking a dedicated Customer Service Executive to join our team. If you excel in building relationships, providing top-notch service, and have a genuine interest in the beauty field, this role...

**Job Purpose** - Interact with customers to address their concerns, answer their questions and assist them with their needs. **Responsibilities**: - Resolve product or services problems by being a detective - clarifying and understanding customer complaints, determining the cause of the problem expediting correction or adjustment, and following up to...