Customer Service Assistant

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

OVERALL SCOPE OF WORK A IHSS representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for customers and they help ensure that customers are satisfied with products, services, and information. DUTIES AND RESPONSIBILITIES - Use telephones to reach out to customers...

Customer Service Assistant (Mandarin Speaker)2 days ago Be among the first 25 applicants- Professionally respond to customer inquiries via text and phone calls.- Provide comprehensive product information and address any concerns or issues raised by customers.Showroom Appointment Management (Trello):- Efficiently organize and assign customers with booked...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

**Customer Service Assistant - PJ** **Responsibilities: -** - To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - To handle EPP, ZIPP, voucher purchase - To answer telephone calls - Product consultant and explanation - Product demonstration - After sales service and advice - Sale & promote...

Join our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer benefit in decision...

Job description Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Job description: 2. Maintaning an accurate database by entering and updating customer contact details and information. 3. Enquiry and follow up on payment status of oustanding bills 5. Assist with general office duties as and when needed **Job Type**: Permanent **Salary**: RM1,500.00 - RM1,999.00 per month Ability to commute/relocate: - Petaling Jaya:...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Answering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Selling products and taking orders. Arranging services for customers - Bookings, appointments etc Processing complaints and, if appropriate, issuing refunds. Taking information from customers and entering it on a database....

**Job Specific Responsibilities**: - Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...

Job DescriptionThe successful candidate will be working in a dynamic retail environment where no two days are the same. Key responsibilities include handling customer transactions, maintaining store displays, and performing administrative tasks.ResponsibilitiesDeliver outstanding customer service by being attentive, courteous, and responsive to customer...