Call Centre Agent

Call Centre ExecutiveWe are looking for a skilled Call Centre Executive to join our team! As a Call Centre Executive, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely manner.Provide solutions and escalate complex issues to the appropriate...

Job SummaryWe are looking for a highly skilled and experienced Mandarin Speaking Call Center Agent to join our team. As a call center agent, you will be responsible for handling customer inquiries, resolving issues, and ensuring that all customers receive a high level of service.The successful candidate will be a native Mandarin speaker with excellent...

Job Title: Call Center QA TrainerWe are seeking an experienced Call Center QA Trainer to join our team at Teleperformance.Responsibilities:Develop and deliver high-quality training programs designed to improve agent performance in a contact center environment.Collaborate with operations and quality assurance teams to identify areas for improvement and...

Join Our Team:Talent Recruit is seeking a talented Telesales Agent to join our team. As a Telesales Agent, you will play a vital role in driving sales growth and expanding our customer base.Key Responsibilities:Make outbound calls to prospective customers.Engage with customers to understand their needs and preferences.Closing orders and managing customer...

We are seeking a Support Services Officer to join our Revenue Group Bhd team. The ideal candidate will have excellent communication skills, both verbal and written, in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.Key Responsibilities:Handle customer enquiries through various channels such as phone calls, email, WhatsApp, and...

About Us:Carsome Penang (Perai) Inspection Centre is a leading company in the industry. We are seeking a highly skilled and experienced Customer Service Executive to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:To efficiently handle inbound and...

Job Description:Carsome Penang (Perai) Inspection Centre is seeking a Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Handle inbound and outbound customer calls efficiently.Provide fast and timely solutions to all...

About the Role:We are looking for a highly skilled and experienced Customer Service Executive to join our team at Carsome Penang (Perai) Inspection Centre. The successful candidate will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:To handle large numbers of incoming calls efficiently.To...

Customer Service Officer, IPC Shopping CentreFull-timeDepartment: Marketing & CommunicationThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and...

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new...

Full-timeDepartment: Customer RelationsCompany DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious...

At Grab, our purpose is to drive Southeast Asia forward by economically empowering everyone with heart, hunger, honour, and humility. Our team values customer-centricity and innovation, ensuring we deliver personalized IT solutions that meet evolving needs.About the RoleThis Senior Voice Systems Solutions Specialist role will be onsite in Malaysia and...

Are you passionate about delivering exceptional customer service and making a difference in people's lives?About the RoleWe are seeking a Help Desk Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.You will work closely with customers, understanding their needs and concerns, and providing tailored solutions to meet their expectations.Duties...

Job DescriptionThe Technical Service Desk Lead will be responsible for managing the service desk team, overseeing service desk operations, and ensuring high-quality service delivery. This role involves leading a team of service desk agents, managing day-to-day operations, and analyzing data to drive continuous improvement.Main Responsibilities:Team...

Job DescriptionThis Team Leader role is responsible for managing and leading the staff and activities of the Operation Team at IKEA Damansara, Malaysia. The ideal candidate will have at least 2-3 years of leadership experience handling 15-20 co-workers/staff, working in a customer-facing, service-oriented, fast-paced, and multichannel retail environment;...

Telesales AgentAbout the Role:We are seeking a skilled Telesales Agent to join our team at Talent Recruit. As a Telesales Agent, you will be responsible for consulting and convincing customers to use our products and services.Key Responsibilities:Call customers to discuss their needs and preferences.Provide product information and answer customer...

QualificationsRequirements:Bachelor's degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.8+ years of experience in operations, preferably in BPO/ITES industry.5+ years of people management experience,...

RequirementsCandidate must possess a Diploma in any field or equivalent experience.At least 1-3 years of working experience in a related field (Helpdesk or Call-Centre) is an added advantage.Preferably executives specializing in Customer Service or equivalent.Skills:Excellent communication, interpersonal, and problem-solving skills.Able to work effectively...

About the RoleWe are seeking a highly skilled Business Development and Operations Leader to join our team at IKEA Damansara, Malaysia.As a Business Development and Operations Leader, you will be responsible for building and retaining long-lasting relationships with new and existing customers in a multi-channel retail environment. You will work closely with...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...