Mandarin Speaking Call Center Agent

Job Title: Call Center QA TrainerWe are seeking an experienced Call Center QA Trainer to join our team at Teleperformance.Responsibilities:Develop and deliver high-quality training programs designed to improve agent performance in a contact center environment.Collaborate with operations and quality assurance teams to identify areas for improvement and...

Job DescriptionAt Teleperformance, we are looking for a talented Training Operations Lead to join our team.Key Responsibilities:Develop and implement training programs designed to improve agent performance in a contact center environment.Collaborate with operations and quality assurance teams to identify areas for improvement and develop strategies to...

Job DescriptionTeleperformance is seeking an experienced Quality Assurance Specialist to manage the analysis and reporting of training metrics.Responsibilities:Design and execute data-driven analyses to identify trends and opportunities for improvement in agent performance.Work closely with operations and quality assurance teams to develop and implement...

Job SummaryTeleperformance seeks an experienced Performance Analyst Supervisor to manage the analysis and reporting of training metrics.Responsibilities:Design and execute data-driven analyses to identify trends and opportunities for improvement in agent performance.Work closely with operations and quality assurance teams to develop and implement strategic...

Are you passionate about delivering exceptional customer service and making a difference in people's lives?About the RoleWe are seeking a Help Desk Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.You will work closely with customers, understanding their needs and concerns, and providing tailored solutions to meet their expectations.Duties...

Call Centre ExecutiveWe are looking for a skilled Call Centre Executive to join our team! As a Call Centre Executive, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely manner.Provide solutions and escalate complex issues to the appropriate...

Mandarin Customer Success Specialist (Digital Banking Industry) 9am-6pmMust be able to speak, read and write in MandarinMinimum of 6 months work experience in customer support in any industryMust be tech savvy and interested in the customer's products and platform featuresAbility to meet sales targets while providing a stellar customer experienceStrong...

QualificationsMain Requirements:Bachelor's degreeorequivalent diplomain any disciplineCandidate must be able to work onrotational shift(3 shift / 5 working days)Minimum 1 years' experienceas QA in call centerMust be proficiency in Mandarin & English in terms of written, reading and speakingAble tostart work immediatelyis preferred.ResponsibilitiesKey...

Key ResponsibilitiesEnsure call center technologies (e.g., Nice, IEX, Aspect, Verint, Genesys & AVAYA) are functioning optimally.Maximize technology and manpower effectiveness through forecasting and staffing efforts.

Mandarin-Speaking Student Recruitment & Marketing RoleGerm Educare is seeking a talented individual to fill the position of Mandarin-Speaking Student Recruitment & Marketing Specialist.The successful candidate will be responsible for engaging Mandarin-speaking audiences to drive student recruitment efforts and create engaging marketing content to promote our...

We are Agensi Pekerjaan JobScoper Sdn. Bhd., a leading recruitment agency dedicated to finding the best talent for our clients.Job OverviewAs a Contact Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.You will work on 24/7 rotational shifts, with each shift consisting of...

Job Overview:Carsome Penang (Perai) Inspection Centre is seeking a Customer Service Executive to provide excellent customer service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues and ensuring customer satisfaction.Key Responsibilities:To keep records of customer interactions and process customer...

Focused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...

Job Description:DSS Software Solutions Sdn. Bhd. is seeking a highly skilled Process Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the efficient execution of our payment-to-payment (P2P) cycle.In this role, you will conduct process audits, deploy designed processes, analyze performance on...

We are looking for a skilled Mandarin Language Support Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd. As a key member of our customer support team, you will play a critical role in providing high-quality service to our customers through various communication channels.The ideal candidate will have excellent language proficiency in English...

About the job Customer Support SpecialistLocation: VSQ@PJPreferably: Anyone who is passionate and excited to learnSalary: Up to RM3,200Interview date: ImmediateWorking hours: 5 days a weekVisa: MalaysiaRoleAs a customer support specialist, this role is the face of the company and the first line of support for thousands of its customers across the globe. The...

Quality Assurance Analyst - Mandarin (Based in Bangkok)Responsibilities:Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment.Make recommendations and define strategies that solve critical business problems, through both established industry best practices and...

6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from DSS Software Solutions Sdn. Bhd.Job Duties and ResponsibilitiesConduct process audits, deploy designed processes, analyze and report performance on qualitySupport and implement de-risking plans for the processShare and...

QualificationsMain Requirements:Bachelor's degreeorequivalent diplomain any disciplineCandidate must be able to work onrotational shift(3 shift / 5 working days)Minimum 1 years' experienceas QA in call centerMust be proficiency inEnglish & Cantonese in terms of written, reading and speakingAble tostart work immediatelyis preferred.ResponsibilitiesKey...

Education: Fresh Graduate welcome (Minimum Diploma & Degree).Able to speak, read, and write in English and Mandarin.Ability to handle sensitive and potentially distressing content with professionalism and emotional resilience.Proficiency with content moderation tools, RM systems, and basic office software (e.g., Microsoft Office).Willing to relocate in...