Contact Centre Representative

We are seeking an experienced professional to fill the role of Consumer Contact Centre Lead at The Arnott's Group. As the leader of our Consumer Contact Centre, you will oversee operations across Malaysia, Singapore, Hong Kong, and Asia Export for locally manufactured, co-manufactured, and imported products.Key Responsibilities:Provide technical support for...

Are you ready to drive performance improvements and excel in a fast-paced contact centre environment?Job Description:This role is focused on managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage and resource plan...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

About Ikano CentresOur portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other...

Job Description:Carsome Penang (Perai) Inspection Centre is seeking a Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Handle inbound and outbound customer calls efficiently.Provide fast and timely solutions to all...

The RoleWe are looking for a talented Inbound Sales Representative to join our dynamic team. The ideal candidate will have excellent communication and interpersonal skills, with a proven track record of success in sales and customer service.Main ResponsibilitiesInitial Contact: Make initial contact with potential clients through phone calls, ensuring a...

Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.The primary goal of this position is to serve as the main point of contact for all customer...

Job Description:Schmidt BioMedTech (Malaysia) is seeking a highly motivated Medical Sales Representative to join our team. In this role, you will be responsible for expanding company sales by developing new accounts and new product sales in all market segments assigned by management.You will maintain and develop relationships with existing customers, acting...

QualificationsRequirements:Bachelor's degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.8+ years of experience in operations, preferably in BPO/ITES industry.5+ years of people management experience,...

We are looking for a highly motivated and organized Community Engagement Representative to join our team at IPC Shopping Centre.About the RoleThis is a customer-facing position that requires strong communication and interpersonal skills.You will be responsible for building relationships with customers, tenants, and stakeholders to promote a positive and...

ResponsibilitiesThe Voice Solutions Manager will be responsible for:Designing and implementing voice solutions that meet the specific needs of our Contact Centre.Collaborating with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre.Leading planning, coordination and implementation of medium to large Voice contact centre...

Job DescriptionWe are seeking an experienced Senior Voice Systems Architect to join our team. As a key member of our Voice Systems team, you will be responsible for designing and implementing comprehensive voice solutions that meet the specific needs of our Contact Centre.You will serve as a Subject Matter Expert (SME), responsible for project managing and...

Casual Leasing and AdvertisingCasual Leasing and Advertising plays a vital role in achieving the goals of the Shopping Centre by providing opportunities for local businesses to promote their products and services within our shopping centres.This position will involve the management of casual leasing of promotional spaces and advertising spaces in the...

Focused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...

Healthcare Careers with Subang Jaya Medical CentreWe are passionate about delivering exceptional healthcare for our patients. If you are the kind of person who is passionate about being part of that, we want to hear from you.Working in the healthcare industry can present some exhilarating challenges, but there is no other industry that offers such genuine...

About Our TeamWe are a global leader in the production of Certified Sustainable Palm Oil (CSPO), representing approximately 12% of the global market share. We operate throughout the entire spectrum of the palm oil value chain, employing over 84,000 employees across 12 countries.We are equipped with 5 R&D Centres, 3 Innovation Centres, and 1 Genetic Testing...

About the RoleWe are looking for a talented individual to support the market Treasury functions by closing the gap between services provided by the shared services and Treasury Centre teams to the internal and external customers.The successful candidate will act as the main contact person for the banks, coordinating & overseeing the bank accounts and...

We're seeking an experienced leader to join our Operations team as a Contact Centre Management Professional.Job Summary:This role is responsible for managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage the inbound...

About the RoleAs a Customer Support Specialist, you will serve as the primary point of contact for customers using our client's website shopping channel. This involves responding to customer inquiries, resolving concerns, and providing timely support through various communication channels.Your professionalism and positive attitude will be crucial in...