Contact Centre Management Professional

We are seeking an experienced professional to fill the role of Consumer Contact Centre Lead at The Arnott's Group. As the leader of our Consumer Contact Centre, you will oversee operations across Malaysia, Singapore, Hong Kong, and Asia Export for locally manufactured, co-manufactured, and imported products.Key Responsibilities:Provide technical support for...

Company OverviewSubang Jaya Medical Centre (SJMC) is a leading healthcare provider in Malaysia, committed to delivering exceptional patient care. Our team of dedicated professionals strives to provide the highest standards of medical services.

We are seeking a Support Services Officer to join our Revenue Group Bhd team. The ideal candidate will have excellent communication skills, both verbal and written, in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.Key Responsibilities:Handle customer enquiries through various channels such as phone calls, email, WhatsApp, and...

We're seeking an experienced leader to join our Operations team as a Contact Centre Management Professional.Job Summary:This role is responsible for managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage the inbound...

Operations Manager - Business Contact CentreOperations Manager - Business Contact CentreApply locations Sunway Pinnacle time type Full time posted on Posted Yesterday job requisition id JR11820Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close...

This job posting is for a Telecom Industry Professional in a leading telecom company in Malaysia. As a Telecom Industry Professional, you will work with customers, identify new sales opportunities, and provide exceptional customer service.The company offers a wide range of mobile plans and services to meet the needs of its customers, including Postpaid,...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

Healthcare Careers with Subang Jaya Medical CentreWe are passionate about delivering exceptional healthcare for our patients. If you are the kind of person who is passionate about being part of that, we want to hear from you.Working in the healthcare industry can present some exhilarating challenges, but there is no other industry that offers such genuine...

We are seeking a reliable Van Driver to join our team at CTE Computer Centre Sdn Bhd.Job SummaryThis is an excellent opportunity for individuals who enjoy working independently, have good communication skills, and can lift up to 50 pounds. As a Van Driver, you will be responsible for delivering goods or transporting passengers safely and efficiently.Key...

About Ikano CentresOur portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other...

QualificationsRequirements:Bachelor's degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.8+ years of experience in operations, preferably in BPO/ITES industry.5+ years of people management experience,...

As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Business Contact Centre.Key Responsibilities:Manage and lead the inbound teams to ensure they meet Service Level objectives, providing exceptional customer service and resolving issues promptly.Analyze customer feedback and work with business teams to improve...

About SJMCSJMC (Subang Jaya Medical Centre) is a renowned healthcare facility committed to delivering exceptional medical care. Our team of dedicated professionals works tirelessly to provide comprehensive services, ensuring our patients receive the best possible treatment.

Company OverviewSunway Medical Centre is part of the Sunway Group, a Malaysian conglomerate with core interests in property, construction, education, and healthcare.Our HistoryWe have been serving the community for over two decades, providing high-quality healthcare services to patients of all ages.Our VisionWe aim to be the leading provider of healthcare...

We're looking for a highly skilled Performance Improvement Specialist to join our team.Job Summary:This role is responsible for managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Lead the teams in achieving Service...

Job DescriptionWe are seeking highly skilled and motivated individuals to join our team as nurses, doctors, and other healthcare professionals. As a member of our team, you will be responsible for providing high-quality patient care, working collaboratively with other healthcare professionals to achieve excellent patient outcomes.Key Responsibilities:Provide...

Job DescriptionAethir, a company specialising in building distributed cloud infrastructure for gaming and AI companies, is currently seeking a skilled professional to lead the Service Management Centre department based in Malaysia.Leading the team in providing critical network infrastructure and managed cloud services support, including L1/L2 support,...

Job DescriptionSunway Medical Centre is a leading private tertiary hospital in Malaysia, providing comprehensive healthcare services to patients. As a Clinical Pharmacist, you will be responsible for ensuring the safe and effective use of medications in patient care.Responsibilities:Medication Review: Review prescription orders and monitor drug therapies to...

Clinical Pharmacists at Sunway Medical Centre play a crucial role in improving patient care and outcomes by reviewing prescriptions, monitoring drug therapies and providing drug information.To excel in this role, you will need to possess good clinical pharmacy knowledge skills, clinical reasoning and judgment when assessing patient pharmaceutical needs.You...