Consumer Contact Centre Lead

Are you ready to drive performance improvements and excel in a fast-paced contact centre environment?Job Description:This role is focused on managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage and resource plan...

We are seeking a Support Services Officer to join our Revenue Group Bhd team. The ideal candidate will have excellent communication skills, both verbal and written, in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.Key Responsibilities:Handle customer enquiries through various channels such as phone calls, email, WhatsApp, and...

NielsenIQ is seeking a seasoned consumer insights professional to lead our team in delivering world-class analytics and strategic guidance to our clients.About the RoleThis senior leadership position will be responsible for developing and executing comprehensive insights strategies that drive business growth and customer satisfaction.Key...

NielsenIQ is seeking a dynamic and experienced leader to join our team as a Consumer Intelligence Director.About the RoleIn this key role, you will be responsible for leading a team of analysts and providing strategic guidance on consumer intelligence initiatives.Key ResponsibilitiesDevelop and execute comprehensive consumer intelligence strategies that...

Job ResponsibilitiesAs a Consumer Health Specialist, you will be responsible for managing the Consumer Health portfolio in the Asia Pacific region. Your key responsibilities will include developing and executing strategies to drive business growth and profitability, leading cross-functional teams to launch new products, and analyzing market trends and...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

As the Quality Assurance Director at The Arnott's Group, you will play a critical role in ensuring the highest standards of quality and food safety across our Asia Business Unit. Based in Kuala Lumpur, Malaysia, you will lead the strategy and direction to guarantee that our products meet the expectations of consumers across Total Asia.The Arnott's Group is a...

Location: Petaling Jaya, Selangor, MYFull-timeBachelor's Degree5+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A...

About the TeamWe are a team of passionate professionals dedicated to delivering exceptional consumer intelligence solutions to our clients. As a Consumer Intelligence Executive, you will play a critical role in helping us drive business growth and deliver value to our clients.Key ResponsibilitiesDevelop and execute business strategies to drive revenue growth...

We're seeking an experienced leader to join our Operations team as a Contact Centre Management Professional.Job Summary:This role is responsible for managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage the inbound...

Company OverviewSubang Jaya Medical Centre (SJMC) is a leading healthcare provider in Malaysia, committed to delivering exceptional patient care. Our team of dedicated professionals strives to provide the highest standards of medical services.

Job DescriptionNIQ GFK CMI's Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.Customer Success is NIQ GFK's key department which is instrumental for the company's success.A successful candidate for this role will be someone who can establish...

Consumables Supply Chain CoordinatorKonica Minolta, Inc. seeks an experienced coordinator to manage the supply chain of consumables.The successful candidate will be responsible for monitoring, verifying and analyzing MCV and toner scheduling to prevent over supplies leading to AR issues.Key Responsibilities:Monitoring, verifying and analyzing MCV and toner...

About the CompanyPersonal Collection Direct Selling Inc. is a leading manufacturer and retailer of consumer products. We are committed to delivering high-quality products and exceptional customer experiences.We are seeking a talented marketing leader to join our team as a Marketing Director. In this role, you will have the opportunity to drive business...

About Ikano CentresOur portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other...

NIQ GFK CMI's Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.Customer Success is NIQ GFK's key department which is instrumental for the company's success.A successful candidate for this role will be someone who can establish strong...

ResponsibilitiesThe Voice Solutions Manager will be responsible for:Designing and implementing voice solutions that meet the specific needs of our Contact Centre.Collaborating with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre.Leading planning, coordination and implementation of medium to large Voice contact centre...

About UsGrab is Southeast Asia's leading superapp, providing a range of services including food delivery, ride-hailing, and financial services.We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best.Role SummaryThis role will involve working closely with our Contact...

Get AI-powered advice on this job and more exclusive features.THE ARNOTT'S GROUP ASIA BUSINESS IN MALAYSIACampbell Malaysia is the Regional Hub for The Arnott's Group Asia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure that The Arnott's Group has a geographical footprint across Total Asia.Campbell...