Call Centre Operator

1. Answer Calls - Answer all calls received through PLUSLine (1-800-88-0000), Emergency Telephone (ET) and Region Communication Centre (RCC). - Greet and hang up the calls received through PLUSLine, Emergency Telephone (ET) and Region Communication Centre (RCC) using the standard script. - Verify the feedback information with the caller before end the...

JAWATAN : CALL CENTRE - Kerja: Menghubungi Pelanggan Dan Menasihati Pelanggan Mengenai Tunggakan Pembayaran Indah Water & Telco Nama Pejabat: Inovasi Makmur Sdn Bhd Lokasi: Jalan 19, Petaling Jaya (Berhadapan Toyota Showroom Pj Seksyen 14) - Gaji: Rm 2000 - Gaji Bulan : Lebih Rm 2000 + Overtime - Hari Kerja: Isnin - Jumaat (9.00am - 6.30pm) - Sabtu (...

JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Junior Call Centre Executive (Chinese) Working Location: One Powerhouse (Bandar Utama) / Wisma Academy (Petaling Jaya) Working Hours: 9am - 6pm Working Days: Five days in a weeks Salary Range: RM3000 - RM4200 Responsible - Attend to customers’ enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

If you are looking to excel and make a difference, take a closer look at us CQM - Oversee and manage CQM team to meet its set objectives and targets - Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement. BUCR - Provide support in coordinating and monitoring initiatives taken in ensuring regulatory compliance activities -...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

UNLEASH YOUR POTENTIAL WITH US! Do you want to become part of our emergency team? Come and join us! Are you the one we are looking for? **Qualifications**: 1. Diploma in Mass Communication, medical background or other similar background. 2. Good communication skill 3. Willing to participate in on-the-job training 4. Self-motivated and well-organized. 5....

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Key Responsibilities**: **To support the daily operations of the Operations Department together with the team.** - Provide operational support to ensure all centres perform according to policies and guidelines laid down by the company thru annual audit/visits - To guide & coach new centres to increase/maximize their student intake thru...

**RESPONSIBILITIES AND TASKS** - Assist in coaching and developing a team of Customer Support Representatives and to actively participate in, contribute to, as well as align, CSC delivery to meet agreed service levels and targets. - Employ effective methods to develop team cohesiveness, increase employee motivation and satisfaction and reduce staff churn. -...

Position : Customer Service Call Centre Location : Sec 13 Petaling Jaya Salary Range : RM 2,700 - RM 3,100 Working Hours : 10am - 8pm Days : 5 days a week including weekend **Job Scope** - Executing and supporting marketing-led campaigns in the acquisition and retention of StarHub customers - Managing telesales in-house and outsource partners -...

Answering customer calls - Doing 1st troubleshooting - Update customer details in the system. - Other task**Job Type**: Contract Contract length: 12 months **Salary**: RM2,100.00 - RM2,400.00 per month **Benefits**: - Health insurance - Maternity leave - Parental leave Schedule: - Monday to Friday Supplemental pay types: - Overtime pay Ability to...