Call Centre Assistant

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Our client is a well-established call centre service provider professionally providing business process outsourcing services to different industry segments. They are now seeking for the right talents to join their call centre support team due to business expansion. **JOB RESPONSIBILITIES**: - To provide a high level of customer service experience when...

**RESPONSIBILITIES AND TASKS** - Assist in coaching and developing a team of Customer Support Representatives and to actively participate in, contribute to, as well as align, CSC delivery to meet agreed service levels and targets. - Employ effective methods to develop team cohesiveness, increase employee motivation and satisfaction and reduce staff churn. -...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

Position : Customer Service Call Centre Location : Sec 13 Petaling Jaya Salary Range : RM 2,700 - RM 3,100 Working Hours : 10am - 8pm Days : 5 days a week including weekend **Job Scope** - Executing and supporting marketing-led campaigns in the acquisition and retention of StarHub customers - Managing telesales in-house and outsource partners -...

SOCSO Rehabilitation Centre (Pusat Rehabilitasi PERKESO) is a fully owned subsidiary of the Social Security Organization of Malaysia, established to help insured persons or workers with injuries or diseases to return to work and be independent. With the vision to be a reputable world-class centre of excellence in rehabilitation, we are committed to providing...

**Job Title**: Airport Ticketing Officer **Reports To**: Head of Distribution, Ground & Cargo Operations **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and adhoc. **Key Responsibility**: To provide customer service at Ticketing Counter - To use the system and facility provided...

**Reports To**: Head of Distribution, Ground & Cargo Operations **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and adhoc. **Key Responsibility**: To provide customer service at Ticketing Counter - To use the system and facility provided to answer incoming calls and respond to...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

JOB SUMMARY We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services. Ultimately, you should be able to ensure our front desk provides...

Your duties will include: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual...

SOCSO Rehabilitation Centre (Pusat Rehabilitasi PERKESO) is a fully owned subsidiary of the Social Security Organization of Malaysia, established to help insured persons or workers with injuries or diseases to return to work and be independent. With the vision to be a reputable world-class centre of excellence in rehabilitation, we are committed to providing...

**Position**:Digital Marketing Assistant **Hybrid Position**:Three Days in the Office each week **-> Are you a fresh graduate eager to dive into the world of marketing?** Join our team at LES Education Sdn Bhd, A Plus Edu Sdn Bhd, and English Hero Sdn Bhd, leading offline and online English education companies in Malaysia! **Opportunity Highlights**: 1....

**Working hours :9.00 am - 6.30 pm per week.** **What You Should Have?** - Customer service experience - Database management skills - Health in good condition - SPM / STPM/ DIPLOMA - Calls customers with outstanding debts - Contact and track debtors, encouraging timely repayment - Handle customer questions, complaints, and inquiries - Negotiate payment plan...

SOCSO Rehabilitation Centre (Pusat Rehabilitasi PERKESO) is a fully owned subsidiary of the Social Security Organization of Malaysia, established to help insured persons or workers with injuries or diseases to return to work and be independent. With the vision to be a reputable world-class centre of excellence in rehabilitation, we are committed to providing...

Higher education lecturers instruct students who have obtained an upper secondary education diploma in their own specialised field of study, which is predominantly academic in nature. They may have job titles such as senior lecturer or professor. They work with their teaching and research assistants for the preparation of lectures and exams, for grading...

Job Description - To take well care and maintain image of Sales Gallery. - To perform all office general administrative duties. - To manage incoming calls, visitors, courier delivery. - To manage and coordinate all operational on related matters such as Sales, Booking, Sales & Purchase Agreement, Loan, etc. - To maintain proper filing systems to ensure...

Job description: 1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies 2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...