Customer Service Call Centre

**CALL CENTRE AGENT** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able to...

CALL CENTRE AGENTJOB RESPONSIBILITIESTo provide first call resolution in an effective and timely manner.To handle customer inquiries in an efficient, courteous and professional manner.To promote our products and services to prospective clients through phone call, email and any other related medias.Able to work both independently and in a team by supporting...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

The OpportunityWe are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.Being the primary point of contact for our patients, healthcare partners and clients, you...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

1. Gaji pokok RM 2,800 hingga RM 3,000 2. Pejabat terletak di 8 Avenue Business Centre, Petaling Jaya 3. Pengalaman kerja mínima 1 (satu) tahun dalam bidang call centre 4. Tidak melibatkan jualan 5. Berkerja di dalam pejabat sahaja 6. 5 hari seminggu (Isnin - Jumaat) 7. Waktu Bekerja : 9.00am - 6.00pm 8. Kelulusan mínima : Diploma / Degree 9. Fasih Bahasa...

If you are looking to excel and make a difference, take a closer look at us Overview: We are seeking a highly motivated and experienced Manager, Call Quality Monitoring. This pivotal role is responsible for the overall management of the team, ensuring we meet all our objectives and targets by upholding the highest standards of quality, risk, and...

Answers inbound calls/chats and makes outbound calls, as necessaryEvaluate problems and complaints of the callers and provide proper solutions to themRespond to the needs of customers and provide personalized serviceProvide information on the company's products or services and generate interest in the offerUpsell products and servicesResearch needed...