Customer Service Call Centre

**CALL CENTRE AGENT** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able to...

CALL CENTRE AGENTJOB RESPONSIBILITIESTo provide first call resolution in an effective and timely manner.To handle customer inquiries in an efficient, courteous and professional manner.To promote our products and services to prospective clients through phone call, email and any other related medias.Able to work both independently and in a team by supporting...

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

The OpportunityWe are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.Being the primary point of contact for our patients, healthcare partners and clients, you...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

1. Gaji pokok RM 2,800 hingga RM 3,000 2. Pejabat terletak di 8 Avenue Business Centre, Petaling Jaya 3. Pengalaman kerja mínima 1 (satu) tahun dalam bidang call centre 4. Tidak melibatkan jualan 5. Berkerja di dalam pejabat sahaja 6. 5 hari seminggu (Isnin - Jumaat) 7. Waktu Bekerja : 9.00am - 6.00pm 8. Kelulusan mínima : Diploma / Degree 9. Fasih Bahasa...

Answers inbound calls/chats and makes outbound calls, as necessaryEvaluate problems and complaints of the callers and provide proper solutions to themRespond to the needs of customers and provide personalized serviceProvide information on the company's products or services and generate interest in the offerUpsell products and servicesResearch needed...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job Purpose:To handle inbound and outbound calls effectively, ensuring efficient communication with customers regarding products or debt recovery, while maintaining accurate and up-to-date customer information in the system.Key Responsibilities:Handle inbound and outbound calls professionally and efficiently.Communicate with customers to negotiate repayment...