Outbound Call Centre Manager

**Job Summary** We are looking for enthusiastic and persuasive **Telesales Representatives** to join our team. No prior experience is required—just a keen interest in sales, strong communication skills, and a willingness to learn. This role involves making outbound calls, engaging with potential customers, and promoting our products/services. **Key...

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

**About the role** This full-time Lead Generation Specialist role is a remote work position, you will be able to work from the comfort of your home. You will be part of the Telemarketing team at CALLMARK Solutions Sdn Bhd, responsible for making outbound calls to potential customers to promote products and services, and, generate leads. This role requires...

CALL CENTRE AGENTJOB RESPONSIBILITIESTo provide first call resolution in an effective and timely manner.To handle customer inquiries in an efficient, courteous and professional manner.To promote our products and services to prospective clients through phone call, email and any other related medias.Able to work both independently and in a team by supporting...

Job Description: - Inbound/ outbound calls from customers and explaining the benefits and advantages of vehicle renewal services within the company. - Using scripts to provide information about product features, prices, and presenting its benefits to customers. - Negotiate with customers by clearly explaining how the company’s product services meet their...

_**Job Scope**:_ - Generate interest in our products and services. - Contact potential customers to inform them about our offerings. - Follow up with interested customers. - Develop in-depth product knowledge. - Manage and qualify sales leads. - Build customer relationships and nurture leads. - Provide sales reports and analysis. - Maintain accurate customer...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Monitor call recordings and provide management with insights - Manage staff attendance and leave records - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Organize and tidying up reports - Work closely with the management team and ensure...

**JOB RESPONSIBILITY** 1. Respond promptly and professionally to customer inquiries and resolve issues. 2. Handle customer complaints and feedback, and escalate complex issues when needed. 3. Keep accurate records and documentation of customer interactions. 4. Manage large amounts of inbound and outbound calls in a timely manner. **JOB REQUIREMENT** 1....

Job Purpose:To handle inbound and outbound calls effectively, ensuring efficient communication with customers regarding products or debt recovery, while maintaining accurate and up-to-date customer information in the system.Key Responsibilities:Handle inbound and outbound calls professionally and efficiently.Communicate with customers to negotiate repayment...