Call Centre Agent

About the role CTOS Data Systems Sdn Bhd is seeking a highly motivated and experienced Senior Specialist to join our dynamic Contact Centre team. In this full-time role based in Petaling Jaya, Selangor, you will play a crucial part in delivering exceptional customer service and driving the success of our contact centre operations.What you'll be doingManage...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously.Providing cold sales call to promote new promotionsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of...

Job Description :Contacting / received calls from customers and explaining the benefits and advantages of product renewal services within the company.Using scripts to provide information about product features, prices, and presenting its benefits to customers.Negotiate with customers by clearly explaining how the company's product services meet their...

Job Description:Call customer for insurance and road tax renewal.Suggest/promote car insurance and road tax package.To retrieve important details from customer to generate quotations & to complete the sales process.Replying emails & do follow up for any related documents.Assist in customer inquiries and other related issues.Job Requirements:1 year or less of...

As a Solution Support Agent, you will be the first point of contact for customers, handling enquiries and basic troubleshooting related to IoT solutions. You will communicate with customers via phone, email, and chat while ensuring issues are logged and followed up effectively. Working as part of a team, you will help maintain service standards and deliver a...

About the CompanyA leading global provider of technology-enabled business process outsourcing solutions that provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.Principal Accountabilities (Key Result Areas)To ensure desired customer delight by providing...

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. We are driving by our motto – Bosch. Invented for life Our promise to our associates is rock-solid: We grow together, we enjoy our work, and we inspire each other. Welcome to Bosch.Bosch has been present in Malaysia since 1923,...

Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. We are driving by our motto – Bosch. Invented for life Our promise to our associates is rock-solid: We grow together, we enjoy our work, and we inspire each other. Welcome to Bosch.Bosch has been present in...

Job ResponsibilityHandle incoming calls & inquiries from customers.Recommend suitable products/services to meet customer needs.Achieve monthly sales targets & provide excellent customer experience.Update customer information & follow up on sales leads.Job RequirementsSPM, Diploma or Degree welcome.Need have the call centre/BPO working experience.Can speak...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking productsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate...