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Sales Admin

3 months ago

Sungai Buloh, Malaysia Singtex Sdn Bhd Full time

Job responsibilities for a Retail Sales Admin typically include:

- **Order Processing**: Receive and process customer orders accurately and efficiently, ensuring all details are correctly entered into the system.
- **Inventory Management**: Monitor and manage inventory levels, including stock replenishment, transfers between stores, and identifying slow-moving or obsolete items.
- **Customer Service**: Provide excellent customer service by responding to inquiries, resolving complaints, and assisting customers with product selection or information.
- **Sales Support**: Assist the sales team with administrative tasks such as preparing quotes, processing sales contracts, and maintaining customer records.
- **Data Entry**: Accurately enter sales data, customer information, and other relevant data into the company's database or Auto Count system.
- **Reporting**: Generate sales reports and analytics to track performance, identify trends, and provide insights to management for decision-making purposes.
- **Coordination**: Coordinate with various departments such as logistics, finance, and marketing to ensure smooth order fulfillment, payment processing, and promotional activities.
- **Documentation**: Maintain accurate records of sales transactions, invoices, and other relevant documentation, ensuring compliance with company policies and regulatory requirements.
- **Ad Hoc Tasks**: Assist with ad hoc tasks and projects as assigned by management, such as participating in store events, conducting market research, or assisting with store displays.
- **Compliance**: Ensure compliance with company policies, procedures, and legal regulations related to sales operations, data privacy, and consumer protection.
- Managing incoming calls
- Liaison with Warehouse, logistic department for ordering and invoicing issue.
- Handling ordering, issues sales order, delivery order, invoice, and follow up back orders.
- Key in delivery order and invoices to the billing system.
- Posting and filling DO and Invoices.
- Maintain files and records, keep them easily accessible and updated
- Liaise with account department for invoices billing.
- Answering questions about order status, shipment schedules, and product information to ensure smooth order preparation.
- Knowledge in E-Commerce platform will be adding advantage.

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Sungai Buloh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Notice of Termination

**Education**:

- STM/STPM (preferred)

**Experience**:

- Sales Administration: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Expected Start Date: 04/09/2024