Front Office

**1- Guest Services**: - Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. - Handle guest check-ins and check-outs, process payments, and issue room keys. - Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. -...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

Assist and guide the front office staff through their daily duties and responsibilities. -Check guests in and out of the hotel in a courteous and pleasant manner. -Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. -Responds to telephone and in-person inquiries...

Front Office Assistant is responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and interact with visitors. They are the first point of contact for guests and customers. - Greet and welcome guests as soon as they arrive at the Hotel - Direct visitors to the appropriate person and...

**Front Office Senior Receptionist at Hotel De'La Ferns, Cameron Highlands** Are you a seasoned receptionist with a knack for creating seamless guest experiences? Hotel De'La Ferns in Cameron Highlands is in search of a Front Office Senior Receptionist who is adept at orchestrating arrivals and departures with finesse. Join us and be a pivotal part of...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

**About Us**: Zen Glamping Resort, nestled in the serene Cameron Highlands, is a newly opened luxury retreat offering guests a unique and tranquil escape. Our resort combines the beauty of nature with high-end amenities and impeccable service, creating an unforgettable glamping experience. **Job Overview**: We are looking for a friendly and professional...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

Job Description - Monitor the performance of subordinate - Conduct morning briefing and doing report - Schedule manpower and roster Job Requirement - Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR - Certificate/Diploma in Hotel Management with minimum 2 year working experience as Front Office Assistant -...

**Officer - Hotel Reservation will be responsible for**: 1. Processing FIT reservation or group reservation by E-mail, telephone, fax, on-line, web side booking or central reservation system. 2. Processing FIT reservation or group reservation from the sales office, other hotel department & travel agent. 3. Familiar with the type of room available as well...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

Front Office Duty Manager Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests. - Assist the Front Office Manager with the management and support...

We are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel. **Position: Front Office Service Manager** **Location**:Southeast Asia **Language Requirement: Mandarin Speaking** **Key Responsibilities**: - Oversee the Front Office operations, ensuring a...

**Responsibilities**: - Work with management to assess and improve processes and policies - Schedule shifts - Uphold and enforce company policies - Train new hires - Oversee the daily operations of the front office, ensuring a seamless and memorable experience for our guests. **Job Requirements**: - Proven experience in hotel management, with a strong...

Reporting to management and performing administrative duties. -Answering telephone calls, as well as screening and forwarding calls. -Scheduling and confirming appointments, meetings, and events. -Welcoming and assisting visitors in a friendly and professional manner. -Handling basic inquiries and sorting mail. The Zenith Hotel, is your ideal city hotel in...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...