Local Thai/ Tagalog Speaker

1 week ago


Kuala Lumpur, Malaysia PERSOLKELLY Full time

Identify customer needs and help customers use specific features
- Handle customer inquiries and complaints
- Build a good relationship with customers
- Communicate and coordinates efficiently with the internal department

Requirement:

- SPM, Diploma or Bachelor’s Degree in Business or related field or combined work experience and education.
- Experience as a Customer Support Specialist or similar CS role
- Experience using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Able to work in rotational shifts (24/7 operating hours)

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)



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