Inside Sales

4 weeks ago

Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

**Position:Inside Sales ( Tagalog, English, Thai, Japanese, Vietnam)**

**Working hour: Rotational Shift basis (5 working days, 2 days Off)**

**Basic Salary: Up to RM 5,000**

**Working Location: Kuala Lumpur**

**Responsibilities**:

- Drive revenue for our clients by supporting scalable sales programs across a variety of direct clients and agencies.
- Drive product adoption and educate clients and agencies in a scalable fashion.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
- Develop and implement best practices for client interaction, sales, and services.
- Monitor the status of his/her Book of Business ( “BoB”). Communicate with advertisers in times when unusual spending fluctuation happens to defend revenue or discover new growth opportunities
- Analyze the performance of priority accounts (problematic or top-tier advertisers) and create optimization actions.
- Optimization goals include Account up-selling
- General creative tips and best practices and do bidding/Budget/targeting recommendations
- Able to identify high-value opportunities and low-hanging fruit
- Communicate effectively with advertisers regarding ads review, finance, product, etc. to achieve good customer
- experience
- Answer advertiser questions; provide account setup guidance and simple optimization suggestions for high-potential advertisers through inbound and outbound calls, as well as reach out to advertisers with problems via
- phone to provide solutions
- Daily management of target SMB customers advertising on Client’s platforms, providing account optimization
- Communicate budget increase with advertisers and encourage them to increase investment in advertising
- using the Client’s platforms
- Collaborate with the Client’s internal resources (POC/Data/self-service project manager/Ads platform/Ads delivery/Sales CRM platform) to support the Client to develop product features/tools/delivery/account management strategy that empowers SMB customers and enhances the work efficiency of the Client Solution Specialists providing the advice

**Job Requirements**
- Bachelor’s degree in business, communications, marketing, or any other related area of study.
- 1-3 years of marketing, brand advertising, media sales, online advertising experience, and/or strong outbound sales experience within large-scale BPO operations
- Ability to perform well in a highly dynamic, rapidly changing environment.
- Creative, outside-the-box thinker and strategist.
- Passionate about social media and digital marketing and have a strong understanding of the concepts and trends
- Have a strong drive to achieve marketing and revenue targets, while adhering to business policies and compliance
- Excellent communication according to stated language (English/Thai + Khmer/Vietnamese/Korean) and presentation skills A team player and collaborator due to business needs
- Strong knowledge and understanding of the cultural context in the countries supported

**Job Type**: Contract

**Salary**: RM4,500.00 - RM5,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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