Search Specialist

4 months ago


Kuala Lumpur, Malaysia Isentia Full time

Isentia is APAC’s most-awarded integrated media intelligence and insights provider. We blend market-leading monitoring experience with analytics, to help the world’s biggest brands uncover the whole picture and act on it. With over 40 years of experience working with the biggest brands across the Asia Pacific region, powered by Pulsar, a cutting-edge technology together with a team of world-class experts, Isentia supports over 5,000 companies, government departments and agencies across APAC.

As a

**Key Responsibilities**:

- Effectively create a relevant search for all client jobs.
- Work closely with search team members to achieve the best possible client search outcomes.
- Practice a client obsessed service approach to search, relevance and internal stakeholder feedback.
- Ensure compliance with company policies and standards as well as all local statutory requirements.

**Qualifications**:

- Bachelors degree in Information Management, Arts, Journalism or related disciplines.
- Experience in broadcast monitoring, broadcast or press media outlets, internet search companies, librarian or teaching/education.
- Knowledge of Boolean search logic and big data analysis with sound computer literacy skills. Proven knowledge of local, national and international news and current affairs.
- **Demonstrated high level written and oral communication skills in one or all of the following languages: English, Bahasa Malaysia and Tamil.**:

- Ability to work and contribute within a global virtual team environment.
- Strong focus on maintaining and improving external and internal customer satisfaction while meeting deadlines.
- Committed to the highest standards of data integrity, accuracy, detail and consistency.
- At Isentia we value the safety and well-being of our team members, suppliers, and clients and have adopted a ‘no jab, no office’ policy regarding the ongoing management of COVID-19 in the workplace. It is a condition of employment to be fully vaccinated at all times in order to work for Isentia, regardless of the role or whether to work flexibly/remotely during employment. Isentia may require you to provide vaccination evidence at the commencement of employment, and at any time throughout employment to confirm your compliance with this requirement._


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