Assistant QA Manager

6 months ago


Bayan Lepas, Malaysia Teleperformance Full time

Overview:
Job Summary

Qualifications:
**Requirements**:

- Proficient in Mandarin, Malaysian & English
- Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams
- 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.)
- Proven track record of collaborating with cross-functional groups to produce results
- Demonstrated ability to perform well in a rapidly changing and extremely global team
- Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is required a plus
- Excellent communication skills
- Strong critical thinking and exceptional problem-solving skills
- Proven track record of breaking down complex process and identifying key pain points in order to deliver business improvements at the regional or global level
- Passion for our mission of ensuring a world class support experience for our community
- Quality certification (e.g. Lean Six Sigma, TQM, etc.) a plus

**Responsibilities**:
Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean 6 Sigma in projects to completion and quantification of impact. Collaborate with Training using data analysis to identify areas of opportunities to introduce training or coaching to further improve quality in operations.
- He/she will be responsible for setting and driving the Quality strategy within the programs in KL/PJ site and in accordance with the Teleperformance BEST QA standard. He will drive continuous improvement within the programs he supports.


  • QA Technician

    6 months ago


    Bayan Lepas, Malaysia SAM Engineering & Equipment (M) Bhd Full time

    **Roles And Responsibilities**: 1). Assist QA Engineer to launch new model and setup line. 2). Assist QA Engineer to evaluate and qualify new material which is not in AVL. 3). Assist QA Engineer to follow up and coordinate product quality issues which are detected by production and customer. 4). Assist QA Engineer to follow up components and customer...

  • QA Manager

    6 months ago


    Bayan Lepas, Malaysia AP Slensa Sdn Bhd Full time

    **JOBS DESCRIPTION** - Lead and drive the Supplier Quality Engineering (SQE), Incoming QA and Outgoing QA departments to meet the set company goals and KPIs. - Supervise, motivate and grow a team of QA staff in the area of responsibility. - Maintain strong collaboration with peers and multi-functional teams within the organization. - Perform periodic...

  • QA Technician

    6 months ago


    Bayan Lepas, Malaysia SAM Engineering & Equipment (M) Bhd Full time

    **Roles And Responsibilities**: 1). Assist QA Engineer to launch new model and setup line. 2). Assist QA Engineer to evaluate and qualify new material which is not in AVL. 3). Assist QA Engineer to follow up and coordinate product quality issues which are detected by production and customer. 4). Assist QA Engineer to follow up components and customer...

  • QA Leader

    6 months ago


    Bayan Lepas, Malaysia SAM Engineering & Equipment (M) Bhd Full time

    **Roles and Responsibilities**: 1. Responsible for arranging resources on incoming, in-process or/and outgoing quality measurement activities on shift work basis. 2. To verify and random check on the inspection reports. 3. To monitor and ensure that the buyoff method is accordance to the right method, and it can be related to Internal procedure or customer...

  • QA Technician

    6 months ago


    Bayan Lepas, Malaysia Winway Interconnect Technology (M) Sdn.Bhd. Full time

    Job Descriptions: - To be responsible to train and lead IQC, IPQC, FQC and FAI inspector. - To assist QA Section Head on daily quality activities. - Authorize to reject any product, process, QMS and other quality related noncompliance and feedback to immediate superior. - To manage plant wide equipment calibration. - To support all customer feedback and...

  • QA Technician

    6 months ago


    Bayan Lepas, Malaysia Winway Interconnect Technology (M) Sdn.Bhd. Full time

    Job Descriptions: - To be responsible to train and lead IQC, IPQC, FQC and FAI inspector. - To assist QA Section Head on daily quality activities. - Authorize to reject any product, process, QMS and other quality related noncompliance and feedback to immediate superior. - To manage plant wide equipment calibration. - To support all customer feedback and...

  • QA Manager

    6 months ago


    Bayan Lepas, Malaysia Kobay Technology Berhad Full time

    **Responsibilities** - Interact with Customers on Quality issues feedback & lead the internal team to investigate root cause, drive for improvement plan & validate the effectiveness of action plan. - Coordinate Customer Return Goods (CRG) & perform failure analysis, establish formal 8D using 4M & 5 Whys. - Participate & Support Internal and External audits,...

  • Assistant QA Manager

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Job Summary Qualifications: **Requirements**: - Proficient in Malay & English - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships,...

  • QA Inspector

    6 months ago


    Bayan Lepas, Malaysia Kyosha Precision Engineering Sdn Bhd Full time

    Job Description: - Perform all kinds of inspection activities. -Perform preventive maintenance for measurement equipment as necessary. -Attend schedule training whenever necessary. -Support Manufacturing and Quality Management continuous improvement and safety activities. -Assist in investigating and correcting quality-related issues(including customer...

  • QA/qc Executive

    6 months ago


    Bayan Lepas, Malaysia ELITE ELECTRONIC PRODUCT SERVICES (M) SDN BHD Full time

    **QUALIFICATION**: - Well verse in 8D report writing, problem solving tools, lean manufacturing and other QA tools. - Have related work experience with IPC-A610 and ESD ANSI 20.20 standard. - Have experience as internal auditor or process auditor. - Knowledge in ISO 9001:2015 and ISO 27001 would be an added advantage. - Good written and oral communication...

  • Quality Assurance

    6 months ago


    Bayan Lepas, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    We are hiring for Quality Assurance - Manufacturing Industry **Job Responsibilities: - ** - **1. Quality Management System (QMS)**_ - Establish, implement and maintain company-wide QMS that would result in achieving customer satisfaction. - Ensuring effectiveness of QMS through periodic internal quality systems audit and monitoring of quality objectives /...

  • QA Executive

    6 months ago


    Bayan Lepas, Malaysia Trinity Workforce Solution Full time

    **Job description** We are hiring for Quality Assurance - Manufacturing Industry **Job Responsibilities: - ** - **1. Quality Management System (QMS)**_ - Establish, implement and maintain company-wide QMS that would result in achieving customer satisfaction. - Ensuring effectiveness of QMS through periodic internal quality systems audit and monitoring of...

  • QA Supervisor

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Requirements**: - Minimum of 1 year of experience as a Quality Analyst Supervisor. - Mandatory language proficiency in English and...

  • QA Manager

    6 months ago


    Bayan Lepas, Malaysia GSH Precision Technology Sdn Bhd Full time

    Delegate and organize departmental workload according to project assignments - Co-ordinate interaction between the Quality Department and all other subsidiary of operation group. - Monitor and evaluate the level of involvement and success of the Quality Systems, Quality Engineering and Incoming Quality activities and their impact on the continuous...

  • QA Manager

    6 months ago


    Bayan Lepas, Malaysia GSH Precision Technology Sdn Bhd Full time

    Delegate and organize departmental workload according to project assignments - Co-ordinate interaction between the Quality Department and all other subsidiary of operation group. - Monitor and evaluate the level of involvement and success of the Quality Systems, Quality Engineering and Incoming Quality activities and their impact on the continuous...

  • QA Manager

    6 months ago


    Bayan Lepas, Malaysia SAM Engineering & Equipment (M) Bhd Full time

    **Roles And Responsibilities**: 1. Recruit and maintain a high-caliber staff appropriate to business circumstances. 2. Lead and Drive the SQE, IQA and OQA department in meeting their KPI. 3. Driving the Supplier Quality in Supplier Quality Development in meeting the Quality Standard to support the internal KPI. 4. Develop, motivate and challenge all team...

  • Operator

    6 months ago


    Bayan Lepas, Malaysia ULTRA HEALTH SDN BHD Full time

    Assist QA in QA works in line with production We are manufacturing Health Food Supplement for Direct Sales company, Retails. We are a company doing R&D, formulation and OEM manufacturing for customer. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • QA Assistant

    6 months ago


    Bayan Lepas, Malaysia LEADMAN PRECISION ENGINEERING SDN BHD Full time

    Leadman, was incorporated in March 1997 which we are specialized in design, fabrication & machining of precision engineering components, jig fixtures, die sets & die parts, automated parts and automation system. We offers products for moulding, semiconductors, automotive, electronic, computer storage, factory automation and many more. Whether it is standard...

  • QA Inspector

    8 months ago


    Bayan Lepas, Malaysia AMETEK, Inc. Full time

    This position is responsible for Quality Inspection in the department. **What you will do**: - Responsible for Quality Inspection in the department. - Assisting in preparation of Quality Procedures, Work Instruction and Quality Form - taking copies/filing/labeling/distributing to various departments. - Issuing Quality Forms to the respective departments...


  • Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Job Summary Qualifications: **Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven...