Guest Service Assistant

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current promotions, policies and other important information. - Responsible to checking billing instructions,...

Scope Under the general direction of the Front Office Manager or his / her delegate and within the limits of established brand and local policies and procedures, responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. Primary...

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. - Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. - Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

**Responsibilities**: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship with...

To greet, welcome and farewell all guests of the hotel, assist with any inquiries or requests that may have so that hotel guests experience a standard of service expected from a world-class five star boutique hotel. Also, to ensure the departure of the guests is prompt and efficient. The Majestic Hotel Kuala Lumpur includes the original Hotel Majestic which...

**RESPONSIBILITIES**: - Greeting, registering and servicing of all guest in a warm, friendly, courteous and efficient manner. - To maintain all guest ledger accounts on a current basis. - To provide change and other miscellaneous services for guest staying or using the resort's facilities and check-out departing guests. - Responsible to checking billing...

Job Responsibilities: - Perform all check-in and check-out guests - To provide a courteous and professional service at all service. - To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. - To be constantly aware of the room situation and to strive to obtain maximum occupancy. - To attend to hotel guests in the...

**Responsibilities** - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback...

**Responsibilities**: - Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. - Has a very close working relationship with Operations Manager. - Co-ordinate and co-operate with all other departments as and when required and has a good...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Star Hill Hotel Sdn Bhd (SHHSB) was established on 17.10.1995 and started business on 1 March 1999. The company manages the services of...

Position based at Travelodge Bukit Bintang BASIC FUNCTION: To uphold Travelodge Bukit Bintang standards and to be responsive to the instructions of the Front Office Manager/Duty Manager. The role of the Front Office Assistant will be to accommodate the requests and needs of all guests. The Front Office Assistant will be required to greet and check-in guests,...

Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Guest Services Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

**Additional Information** (Malaysian Only) **Job Number** 24080192 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

**Additional Information** (Malaysian Only) **Job Number** 23121133 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the...

As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards: - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. - Make appropriate selection of rooms based on guests’ needs, code...

Job Description When you join the Sheraton family, you become a member of its global community. We've been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to...

Job Description When you join the Sheraton family, you become a member of its global community. We've been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to...