Guest Service Centre

**Responsibilities** - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of...

Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. **Benefits**: - Dental insurance - Health insurance - Meal provided - Opportunities for...

**Malaysia** **PARKROYAL COLLECTION Kuala Lumpur** **Rooms** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a wide...

**Responsibilities** - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of...

**Malaysia*** **PARKROYAL COLLECTION Kuala Lumpur*** **Rooms*** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a...

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant...

'¢ To maintain a good working relationship with your own colleagues and all other departments. '¢ To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. '¢ Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Nestled within the business, embassies and shopping district of Kuala Lumpur, Perdana Kuala Lumpur City Centre is an ideal location for...

Summary **Summary** The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring...

URGENT HIRING **:GUEST ASSOCIATES** Minimum :SPM/SKM/DIPLOMA Berumur 18 thn - 38thn Warganegara MALAYSIA SAHAJA Boleh mula bekerja SEGERA - Responsibilities and Duties: Attending guest needs/ Customer service and have experience on retail store - Required Qualifications and Skills: Basic English and have at least more than 6 months experience in...

**Job Number** 24015463 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre. THE JOBSCOPE - Greet caller, respond to inquiries from the callers in a professional manner. - Screen calls and transfer calls to the relevant extension correctly. - Handling complaints and record down in the complaint log book. - Assisting Advertising &...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback...

Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Guest Services Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

**Guest Interaction**: - Greet and assist guests during check-in and check-out. - Provide information about hotel services and local attractions. - **Reservation Management**: - Handle room reservations, modifications, and cancellations. - Ensure accurate record-keeping and billing information. - **Customer Service Excellence**: - Respond promptly to...

As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards: - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. - Make appropriate selection of rooms based on guests’ needs, code...

**Job Summary**: The Guest Service Manager is responsible for ensuring exceptional service and guest satisfaction by overseeing the front desk, concierge, and guest services operations. This role involves managing guest interactions, handling complaints, and coordinating with various departments to deliver a seamless and memorable experience for all...