Operations Specialist: Printing

6 months ago


Johor Bahru, Malaysia Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
Information Technology

**Location**:
Malaysia - Global Development Campus, Johor Bahru

Job Title: Printer Operations Specialist

Department: DBS

Contract Type: Permanent

Full Time/Part Time: Full Time

Reporting to: Print Operations Manager - Workplace Technology Solutions

Location: Johor Bahru, Malaysia

Dyson Business Services (DBS) provides process and service excellence to support Dyson’s growth ambitions with a goal of operating and enhancing services over time to meet the changing needs of the business. This new role will be primarily responsible for ensuring the smooth operations of Dyson printer fleet on a daily basis as well as implement process improvements to enhance overall printer efficiency.

Our Workplace Technology Services (WTS) Team exists to:

- Deliver world class employee experience of delivery of IT Service Desk, collaboration, and end user compute services to Dyson’s global employees (circa 15,500 users)
- Drive continual improvement into the WTS processes and operations in line with Dyson’s growth.
- Establish and maintain strong relationships with the employee and business stakeholders, ensuring regular communication of service requirements, service improvements, risks, service changes, service outages and service issues.
- Work with project teams to help ensure new WTS and capabilities are successfully introduced to add value for the business and user community.
- Deliver service for workplace technology operations that ensure simple and effective solutions for end users.

The role

The Printer Operations Specialist will play a vital role in ensuring the smooth operation of our printer fleet on a daily basis. This role will involve hands-on management, troubleshooting, and user support, as well as collaboration with the Printer Operations Manager to implement strategic initiatives. The role will also undertake additional task assigned by manager.

Key Responsibilities:
Printer Deployment and Maintenance:

- Assist in the deployment, setup, and configuration of printers across various locations.
- Conduct routine maintenance, including hardware inspections and firmware updates.

User Support:

- Provide first and second-level support for printer-related issues, including troubleshooting, diagnosis, and resolution.
- Assist end-users in configuring printer settings and resolving print job errors.

Printer Supplies Management:

- Monitor printer supply levels and coordinate replenishment efforts.
- Work with vendors to ensure timely delivery of consumables, such as toner and paper.

Printer Troubleshooting:

- Diagnose and resolve hardware and software-related printer issues.
- Escalate complex problems to higher-level support or the Printer Operations Manager when necessary.

Training and Documentation:

- Develop and maintain user guides, troubleshooting documentation, and best practice materials.
- Conduct training sessions for end-users and support staff on printer usage and basic troubleshooting.

Quality Assurance:

- Perform regular quality checks to ensure printers are functioning optimally.
- Document and report any recurring issues for further analysis.

Inventory Management:

- Maintain an accurate inventory of printers, parts, and supplies.
- Assist in asset tracking and disposal processes.

Compliance and Security:

- Assist in implementing and enforcing security protocols for printers in alignment with company policies.
- Ensure printers adhere to compliance standards and regulations.

Preferred Qualifications:

- Self-starter, independent thinker.
- Strong problem-solving and analytical abilities.
- Detail-oriented with a focus on accuracy and efficiency.
- Degree/Diploma in Information Technology, Computer Science, or related field.
- 2+ years of experience in printer fleet management, preferably in a large, complex organization.
- Knowledge of IT networking principles, protocols, and security standards.
- Proficiency in printer technologies, including hardware, software, and associated management tools.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.


  • Graphic Designer

    6 months ago


    Johor Bahru, Malaysia 2B Printing Solutions Sdn Bhd Full time

    **Overview**: We are looking for a talented Graphic Designer with a specialization in print design to join our team. As a Graphic Designer focusing on print, you will have the opportunity to create visually stunning designs for various print materials, working closely with clients and our production team to bring concepts to life. Your creativity, technical...

  • Printing Operator

    6 months ago


    Johor Bahru, Malaysia Starlite Printers (Malaysia) Sdn. Bhd. Full time

    Job description Duty and descriptions: - To maintain printing quality and to meet customer specifications. - To ensure printing machines are in good condition, clean and safe for operation. - Accountable for quality and end result of printing. - To follow standard operation procedures of work. - To ensure follow safety regulation & wear safety...

  • Printing Operator

    6 months ago


    Johor Bahru, Malaysia Linocraft Printers Sdn Bhd Full time

    **Responsibilities**: - To setting up, operating, adjusting, and maintaining the printing equipment to ensure that it functions properly. - To support daily production activity to ensure achieving timely production output. - To inspect all produced materials carefully to maintain production quality - Participate in process improvement, 5S project,and...


  • Johor Bahru, Malaysia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Information Technology **Location**: Malaysia - Global Development Campus, Johor Bahru Job Title: Printer Operations Manager Department: DBS Contract Type: Permanent Full Time/Part Time: Full Time Reporting to: Head of Service Operations - Workplace Technology Solutions Location: Johor Bahru, Malaysia Dyson...


  • Johor Bahru, Malaysia YPI Marketing Sdn Bhd Full time

    Operate inkjet printing machines and related equipment. - Prepare materials and set up machines for printing jobs. - Monitor printing processes to ensure quality standards are met. - Perform routine maintenance and troubleshooting on printing equipment. - Inspect printed products for defects and ensure they meet client specifications. - Maintain a clean and...

  • Graphic Artist

    6 months ago


    Johor Bahru, Malaysia 2B Printing Solutions Sdn Bhd Full time

    **Overview**: We are seeking a talented Graphic Artist with a specialisation in layout design to join our dynamic team. As a Graphic Artist specializing in layout, you will play a pivotal role in transforming client concepts into visually appealing and print-ready designs. **Key Responsibilities**: - Translate client’s project requirements and marketing...

  • Sales Executive

    6 months ago


    Johor Bahru, Malaysia Sri Nagamas Printing Sdn Bhd Full time

    **Company Overview**: Nagamas Printing is a leading specialist in printing money packets, calendars, and packaging. With our commitment to quality and customer satisfaction, we have established a strong presence in the market. We are currently seeking a highly motivated and experienced Sales Representative to join our team. Positions available for both...


  • Johor Bahru, Malaysia CLIOART PRINTING SDN BHD Full time

    Customer Service | Khidmat Pelanggan Printing Operations | Operasi Pencetakan Accept Payment | Terima Pembayaran Handle inquiries and attend to customer's needs. Serve customers printing and photocopy requests. Assist customers to laminate documents and materials when requested. Managing cash registers and capture all sales transactions are...

  • Printing Operator

    6 months ago


    Johor Bahru, Malaysia Honwee Enterprise Sdn Bhd Full time

    Perform the task which instructed by the superior - Follow the work instruction to operate the machine and finishing work. - Able to complete the task by achieving the set target and quality standard - Maintaining a good 5S housekeeping at working area **Salary**: From RM3,000.00 per month **Benefits**: - Free parking - Maternity leave Schedule: - Day...

  • Storekeeper

    6 months ago


    Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - Responsible in goods receiving, storage and issuance to Wards & Departments based on the requisition. - Verify receiving goods against purchase orders or packing lists & count & inspect goods for damage or defects - Select proper storage areas at all the times & ensure all the materials are stored in a disciplined, orderly & secure...

  • Accountant

    6 months ago


    Johor Bahru, Malaysia Sri Nagamas Printing Sdn Bhd Full time

    **About the Company**: Nagamas Printing is a leading specialized printing company renowned for its exceptional craftsmanship in producing high-quality money packets, calendars, and packaging products. With a rich history spanning several years, we have established a strong reputation for our commitment to excellence and dedication to delivering top-notch...

  • Accountant

    6 months ago


    Johor Bahru, Malaysia Sri Nagamas Printing Sdn Bhd Full time

    **About the Company**: Nagamas Printing is a leading specialized printing company renowned for its exceptional craftsmanship in producing high-quality money packets, calendars, and packaging products. With a rich history spanning several years, we have established a strong reputation for our commitment to excellence and dedication to delivering top-notch...

  • Accountant

    6 months ago


    Johor Bahru, Malaysia Sri Nagamas Printing Sdn Bhd Full time

    **About the Company**: Nagamas Printing is a leading specialized printing company renowned for its exceptional craftsmanship in producing high-quality money packets, calendars, and packaging products. With a rich history spanning several years, we have established a strong reputation for our commitment to excellence and dedication to delivering top-notch...

  • Operator

    6 months ago


    Johor Bahru, Malaysia Starlite Printers (Malaysia) Sdn. Bhd. Full time

    Duty and descriptions: - To maintain printing quality and to meet customer specifications. - To ensure printing machines are in good condition, clean and safe for operation. - Accountable for quality and end result of printing. - To follow standard operation procedures of work. - To ensure follow safety regulation & wear safety...


  • Johor Bahru, Malaysia Cricut Full time

    **Company Description** Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more. Let’s make. **Overview** We believe everyone is born creative. We’re a...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job OverviewWe are seeking an experienced Financial Operations Specialist to join Nala Groups in Ulu Tiram, JB. The successful candidate will be responsible for handling day-to-day operational transactions, banking and payment matters, and delivering the full set of company accounting.Key Responsibilities:Handle all operational transactions efficientlyManage...


  • Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full time

    About UsHunters International Sdn Bhd is a specialist in Digital Infrastructure, developer, owner, and operator of critical Data Centre environments for leading technology companies. Our team utilizes proprietary design and expertise to engineer solutions that meet the bespoke requirements of some of the world's largest technology companies.Our core design...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    **Job Overview:**Nala Groups is seeking an experienced Financial Operations Specialist to join our team. As a key member of our finance department, you will be responsible for handling day-to-day operational transactions, managing banking and payment matters, and delivering the full set of company's accounting.The successful candidate will have a strong...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job Title: Quality Assurance Specialist About UsNala Groups is a leading manufacturer of printing electronics, committed to delivering high-quality products and services. Job SummaryWe are seeking an experienced Quality Assurance Specialist to join our team. The ideal candidate will have relevant 1-2 years experience in quality control and assurance. About...


  • Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...