Executive, Life Branch Operations

3 weeks ago


Ipoh, Malaysia Allianz Malaysia Full time

29349 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent

**Job Summary**

A one stop service solution by providing efficient service, understanding of customer needs and expectations as well as seamless operations for all walk-in customers for General and Life Insurance under One Allianz Customer Service. Assist branch manager/operations manager for overall branch operations and administration. Responsible for decentralization of services by actively promoting services to agencies and policyholders.

**Key Responsibilities**
- Maintain broad knowledge of AGIC and ALIM products and services
- To ensure issuance of Motor and Non-Motor Insurance according to company guidelines
- To ensure payments are collected on Cash Before Cover (CBC) for walk in customer and official receipt is issued upon payment received.
- Handling and control daily collection, balancing and reconciliation for life insurance:

- Daily banking
- Prepare and submit Ad-hoc report within turnaround time (TAT)
- Safekeeping of collection, cash float and security documents
- Receipt issuance
- Returned cheque handling
- Decentralization of policy servicing (BPM, financial & non-financial policy changes and reinstatement) and decentralization of claim BPM.
- To ensure the ad-hoc report and petty cash report are submitted to Account Department on time
- To ensure compliance of FSA 2013, branch SOPs, guidelines & policies issued by relevant bodies.
- To safeguard assets and promote efficient utilization of resources.
- To ensure required licenses are renewed and displayed at designated place.
- Overall Responsible for security of the branch and collection.
- To ensure Money Insurance is reviewed
- To ensure that services standard is achieved
- Collaborate and exchange best practices among team members from time to time
- Undertake other duties and assignments assigned by Superior/Branch Manager and when required

**Key Requirements**
- Possess good interpersonal and communication skills
- Able to work under pressure and adapt well to fast paced environment.
- Able to travel within Northern Region for branch back up support
- _Language - English, Mandarin (preferred)_

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:
Entry Level

**Location**:

- IPOH, 08, MY**Available until**:
31/08/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Malaysia

**Employing Entity**:
Allianz Life Insurance Malaysia Berhad

**Job Type**:
Full-Time

**Remote Job**:
100% on-site

**Employment Type**:
Permanent

**ID**:
29349



  • Ipoh, Malaysia Sure-Reach Records Management Sdn Bhd Full time

    WE ARE HIRING ! We are an established Records Management company with 17 branches in Malaysia. **Requirements**: **Business Development Executive (RM2,500.00 - RM4,500.00)** Identifying opportunities in target markets for your organization’s products and services Generating leads through cold calling prospective clients or networking at trade...

  • Production Operator

    4 weeks ago


    Ipoh, Malaysia TST Bioceutical Sdn Bhd Full time

    Preparing for production of healthcare products. TST Bioceutical has been operating for 17 years in the manufacturing industry of nutritional products. Being one of the largest manufacturers, TST Bioceutical strives to become a leader in this revolutionary sector, offering healthcare products and herbal food of superior quality to create a better quality of...


  • Ipoh, Malaysia Alpro Pharmacy Sdn Bhd Full time

    **Requirements**: - Required language(s): English, Bahasa Malaysia, Chinese - Possess positive thinking, self-initiated, and good working attitude - Conveying academic health text into real-life effective implication for benefits of community especially in preventative and primary health care - Extend genuine warmth to customers, focus on medication...


  • Ipoh, Malaysia Eltean Incorporated Sdn Bhd Full time

    **What is the job about?** You will be primarily in-charge of planning and executing inbound and outbound movement of goods, utilizing the Company's Warehouse Management System (WMS) - In-charge of receiving inbound goods and executing the packing and delivery of all delivery of goods to customers - Conduct quality and quantity checks when receiving goods...

  • Internship for QA/qc

    1 month ago


    Ipoh, Malaysia YL Central Services Sdn Bhd Full time

    Yee Lee Corporation Bhd (YLC) group of companies began its core business as an edible oil repacker in Malaysia in 1968. Since then it has grown into a fully integrated manufacturer and distributor. YLC group of companies are involved in various sectors such as manufacturing, marketing and distribution of fast moving consumer products, plantation and...


  • Ipoh, Malaysia PRUDENTIAL LTH ASSOCIATED Full time

    PRUDENTIAL BSN TAKAFUL BERHAD is the country's leading takaful operator who provides financial security to families and communities across Malaysia. Driving on our ‘Takaful For All. For Life’ proposition, we strive to build a strong and lasting impact to help develop Malaysia through protection of wealth and investment in capital markets, while...


  • Ipoh, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

  • F&b Executive

    1 month ago


    Ipoh, Malaysia Asiaeuro Wines & Spirits Sdn Bhd Full time

    **_Reposibilities and Requirement:_** - In charge of daily retail store & drink in operation - Willing to work flexible hours - Positive attitude & a good team Player - Experience in F&B field for at least 1 year - Willing to learn new things - Check morning & closing report for each outlet, follow-up with outlet pic and ensure closing report sent...


  • Ipoh, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your...


  • Ipoh, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your...

  • Lorry Driver

    1 month ago


    Ipoh, Malaysia Baba Products (M) Sdn. Bhd. Full time

    Follow the routing in handheld and have to visit all customers as per schedule. - Mandatory to follow“7 Steps” when conducting sales transaction: - Greet customer & scan barcode - Check stock & return iii. Take order - Deliver stock - Collection - Merchandising - Thank customer & log out handheld - Copy of Tax Invoice, Receipt & Goods Return Note to be...


  • Ipoh, Malaysia Ck Music Full time

    Want to join the professional audio and musical instruments industry? Do you see yourself being a part of the revolution and technological innovation that is reshaping the music scene locally and globally? We are always on the lookout for dynamic, resourceful, results-driven team-players to define the next generation of the music industry. So send in your...


  • Ipoh, Malaysia DELL SECURITY SERVICES SDN BHD Full time

    To monitor employees' file and update with complete details. - Collecting time sheet and attendance records from Patrolling Officer. - To ensure guard registered with KDN (vetting) within 24 hours. - To ensure guard have done their Biometric with JPN prior to starting their job. - To ensure guard have their appointment letter prior to starting their job. -...

  • Outlet Crew

    1 month ago


    Ipoh, Malaysia Dessert Captain Sdn Bhd Full time

    **Penang Chendul **is expanding and looking for **Outlet Crew**s to join us. **Branch**:Station 18 Aeon, Ipoh **Job Descriptions**: - To assist in overall outlet operations, inventory and sales. - Able to provide excellent customer service, front desk management and good working attitude. - Able to prepare food and beverage according to Standard Operation...

  • Production Executive

    1 month ago


    Ipoh, Malaysia Hovid Berhad Full time

    _**We're looking for 2 Production Executives to work based in Hovid Chemor, Perak.**_ The Production Executive is responsible for the overall production activities in accordance with their quality specifications and strict adherence to GMP rules within the required time and established production costs. **Responsibilities**: - Assist manager in...


  • Ipoh, Malaysia NEXT LOGISTICS SDN BHD Full time

    Job Description: - Need deal with operations team of the HQ Strategically plan and manage logistics, warehouse, transportation and customer services. **Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.** - Maintain warehouse, catalog goods, plan routes and process shipments. - Oversee, coach and train POD team...


  • Ipoh, Malaysia Allianz Malaysia Full time

    45417 | Sales & Distribution | Management | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** To execute the strategies and provide sales support to internal and external stakeholders in delivering Division/region’s targets. **Key Responsibilities** - To achieve business targets assigned by the Company. - To provide updates to...


  • Ipoh, Malaysia H&D Associates Consultancy Sdn Bhd Full time

    **Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...


  • Ipoh, Malaysia H&D Associates Consultancy Sdn Bhd Full time

    **Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...

  • Qc Operator

    2 weeks ago


    Ipoh, Malaysia Percetakan Sanwa Industries Sdn Bhd Full time

    Report to QA executive - Responsible to carry out the daily inspection job of incoming and outgoing section - To enforce the quality procedure & instructions as per documented quality system - Any other jobs & responsibilities that maybe required by the management as and when required. **Job Type**: Permanent **Salary**: RM1,500.00 - RM2,000.00 per...