Shipping Line Customer Service

Coordinate the export/import shipping schedule. - Oversee the inventory reports (Maintains stock of sales). - Liaise with forwarders on the air and ocean cargo and inland transportation. - Issue purchase order, delivery order, shipping documents. - Liaise with customers and suppliers concerning delivery arrangements. - Must be well verse in taxes, duty,...

**JOB DESCRIPTION** - Plan and implement overall shipping strategy by overseeing the whole shipping process, organizing and prioritizing shipping activities. - Lead and coach subordinates, by developing their career. KPIs settings, preparing KPI reports and monitoring KPI achievement for the team. - Continuously measure and evaluate the departmental goals...

Providing information about products and services including pricing, availability, delivery options, and order status - Responding to questions about products, shipping, returns, exchanges, and other topics - Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify, Shopee, Lazada etc - Answering questions about...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

Job Description - Produce export documentation and ensure accuracy and timeliness - Ensure the quality of document to meet the customer and country requirements - Ensure adherence to all documentation related rules and regulation established by principal Requirements: - Education SPM/STPM/Diploma/Degree - Good communication and interpersonal skills - Willing...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Coordinating with clients, carriers, and other stakeholders to gather the necessary information and documents for shipments - **Preparing and processing customs documents, including commercial invoices, certificates of origin, insurance certificates, and other required documents**: - Generating and reviewing bills of lading, packing lists, and other...

Looking for a well-known computer company from Hong Kong, they are expanding office in Malaysia KL area. Currently have staffs already in Malaysia working independently. - Manages the shipment of all products, materials, and supplies. - Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others...

**Industry**:Mult - level Marketing **Location**:Bangsar South **Headcount**:1 **Tenure**:Permanent **Remuneration**:Basic Salary **Responsibilities**: - To effectively carry out the duties of a customer service personnel in order to achieve total customer satisfaction and corporate objectives. - Process customer order, sales processing, goods...

**Responsibilities**: **Customer Service** Handling 90% inbound and 10% outbound calls - Case Management: Manage cases in line with the key directive of "Assist First, Verify Later" by coordinating cases efficiently and cost-effectively, ensuring timely and professional service delivery to members and clients. - Client Service: Demonstrate a "can do" and...

Must Have: - Both native Japanese & non-natives are welcome to apply - Japanese Speaking with Kanji writing skills - Non-natives should have N1 or N2 certification - Non-natives should have a customer service experience in Japanese (at least 6months to 1 year of experience) and has an academic background in Japan. Preferred (Advantage) - Experience of...

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** - The...

**_Job Description:_** - Prepare full set of Shipping Documentation for ocean import/ export shipment (i.e. Bill of Lading, Packing Lists, Invoices, etc.) - Manage export and import correspondence and tracking on shipment status. - Responsible for the operational efficiency, productivity and compliance with pre and post-set operational procedures. - Able to...

**Industry**:Multi - level Marketing **Location**:Bangsar South (near to LRT lrt kerinchi) **Headcount**:1 **Tenure**:Permanent **Remuneration**:Basic Salary **Responsibilities**: - To effectively carry out the duties of a customer service personnel in order to achieve total customer satisfaction and corporate objectives. - Process customer order,...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

**Job Summary**: - Organize office operations and procedures - Maintain customer contact and relations to maintain their continual business with the company. - Continually seek potential opportunities for the company and pursue potential clients - Develop marketing strategies to generate new clientele. - Prepare tenders and submit tenders to potential...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Contract To Hire) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need engineer on site and perform FCR - 3. Dispatch...

Our cozy office, situated at Megan Avenue II, boasts a prime location that offers convenient accessibility via both the LRT KLCC and MRT Ampang Park. We practice work-life balance, ensuring that our employees have the flexibility to maintain a healthy equilibrium between their professional and personal lives. Moreover, our colleagues in the office embody a...

**Responsibilities** - Handle inbound and outbound calls to customers and internal/ external stakeholders. - Make decisions, on behalf of ICF, in relation to adjudication of claims under the terms and conditions, client expectations, and service level expectations. - Engage with customers to: - Provide timely and accurate updates and resolutions. - Follow...