Junior Customer Support

6 months ago


Wangsa Maju, Malaysia Byton Byte Management Sdn Bhd Full time

Brokerage Industry.
- Confer with customers via chat about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.

Pay: RM1,700.00 - RM2,300.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus



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