Guest Service Officer

Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all...

Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all...

1. Meet and greet hotel guests warmly and courteously. Attend to all guest needs and queries. 2. Sell (eg: walk in guest based on room availability), register and assign rooms to incoming guests, ensure that registration forms are properly filled up. 3. Make sure all check-ins are prepaid or a deposit is collected. All check-in should be keyed into IFCA...

Job Description The Front Office Manager is responsible for overseeing the day-to-day operations of the front office, including reception, reservations, and guest services. This role requires strong leadership skills, excellent communication, and a focus on delivering outstanding customer service to our guests. Key Responsibilities: Team...

Numéro de l'Emploi 24006375 Catégorie d'Emploi Rooms & Guest Services Operations Lieu Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia Horaire Full-Time Situé à distance ? N Mutation? N Type de Poste Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode de paiement,...

Numéro de l'Emploi 23213335 Catégorie d'Emploi Rooms & Guest Services Operations Lieu Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia Horaire Full-Time Situé à distance ? N Mutation? N Type de Poste Non-Management Résumé des fonctions Gérer toutes les entrées et tous les départs des clients, les...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu - Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms - Ensuring the food...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu - Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required - Ensure restaurant cleanliness daily by...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

Performs guest safety and recreational work including supervising, and maintaining gym, changing rooms and poolside for the enjoyment of guest. An essential responsibility of this role includes ensuring cleanliness, setting up and safety for all areas and facilities and attends to all guests needs within the hotel gym and pool as per the safety guidelines of...

Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, and greeting clients PROVIDING FOREIGN LABOR RELATED SERVICES TO THE...

**DUTIES & RESPONSIBILITIES** 1. To assist the Safety & Security Manager in: - Security Induction Course - Training of recruit officers to impart knowledge and skills. - In-Service Training - conducting periodical In-Service Training for Security Officers - revision of the department duties, procedures etc. 2. Supervision - Supervise and ensure that the...

SO, Branch Service Manager-Operations Officer (Kuching Branch Operations) Posting Date: 04-May-2023 Location: Kuching, Sarawak, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories...

**JOB RESPONSIBILITIES**: - Coordinate and managing Director/DGM’s schedules, appointments and internal/external meetings. - Manage general affairs, functions and support the DGM/Director in business needs e.g.: Make travel arrangements, welcome guest visits and refreshment preparation. - Assist in the preparation of meetings, appointments and reports....

Monitor and report revenue and cash flow - Address customer issue and complaints - Team management skill - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change,...

Mixing, garnishing and serving non-alcoholic drinks according to company specifications - Helping guests choose menu items or guiding them through drink options - Taking orders and making guests feel taken care of during their time at the restaurant or event - Keeping the bar stocked and clean - Providing friendly and attentive service - Adhering to company...

**Job Description**: This position is responsible for the planning, supervision and management of all sections of Front Office Department to ensure that the overall service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard. Work Experience - Previous experience in a similar capacity with a five star hotel. - Strong...

JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee...

Job Description Job Summary: The Hotel Credit Manager plays a crucial role in managing the financial aspects of the hotel, particularly the credit and collections processes. This position is responsible for ensuring that the hotel's credit policies are followed, guest accounts are accurately maintained, and timely collections are made to maintain a...